TechOps Engineer

televëda; United States; Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health & dental

401(k) with matching

Wellness allowance

Learning stipends

Job summary

Televeda is a health technology company focused on reducing loneliness and healthcare disparities in underserved communities. We are seeking a TechOps Engineer for a full-time remote role to maintain and enhance Televeda's technology operations, automations, APIs, and integrations to ensure a reliable, secure, and high-performing platform.

In this role you will design automated workflows, build integrations with internal and external apps using APIs and webhooks, and optimize internal tooling

Qualifications

• 3+ years of experience in business systems engineering, technical operations, systems integration, workflow automation, or related roles.
• Hands-on experience with workflow automation platforms such as Zapier, Make, n8n, or Power Automate.
• Strong understanding of REST APIs, webhooks, JSON, authentication, and SaaS integrations.
• Experience administering and optimizing business tools, including project management, CRM, analytics, and reporting platforms.
• Ability to independently troubleshoot technical issues, document solutions, and manage multiple operational improvement projects.
• Strong communication skills and ability to translate business needs into technical requirements and solutions.

Responsibilities

• Workflow Automation & Optimization: Identify operational inefficiencies and design automated workflows that improve productivity, reduce manual work, and streamline cross-functional processes.
• Systems Integration & APIs: Build and maintain integrations between internal and external applications using APIs, webhooks, scripts, and automation platforms.
• Technical Systems Design: Evaluate and implement new tools, design end-to-end workflows, and develop scalable technical solutions that support business operations.
• Internal Tooling & Enablement: Configure, optimize, and maintain platforms such as Monday.com, Zapier, PostHog, and Televeda's internal Events and Resources APIs.
• Reporting & Dashboards: Develop automated reporting workflows, operational dashboards, and KPI tracking capabilities to improve visibility and decision-making.
• Technical Operations & Support: Troubleshoot internal system issues, maintain documentation, manage integrations, and support teams with technology adoption and process improvements.
• Cross-Functional Collaboration: Translate business requirements into practical technical solutions, working closely with Operations, Product, Marketing, and leadership.

Skills

Workflow automation

REST APIs

SaaS integrations

Documentation

Tools

Monday.com

Zapier

PostHog

Events and Resources API

Job description

Company Description

Televeda is a health technology company focused on reducing loneliness and healthcare disparities faced by vulnerable populations and underserved communities. The company partners with government agencies, hospital systems, healthcare plans, and diverse communities to deliver culturally responsive, personalized, and evidence-based programs.

Role Description

The TechOps Engineer is a full-time, remote role responsible for maintaining and enhancing Televeda's technology operations by working on automations, APIs, optimizing workflows and developing technical systems integrations to ensure a reliable, secure, and high-performing experience.

Key Responsibilities

• Workflow Automation & Optimization: Identify operational inefficiencies and design automated workflows that improve productivity, reduce manual work, and streamline cross-functional processes.
• Systems Integration & APIs: Build and maintain integrations between internal and external applications using APIs, webhooks, scripts, and automation platforms.
• Technical Systems Design: Evaluate and implement new tools, design end-to-end workflows, and develop scalable technical solutions that support business operations.
• Internal Tooling & Enablement: Configure, optimize, and maintain platforms such as Monday.com, Zapier, PostHog, and Televeda's internal Events and Resources APIs.
• Reporting & Dashboards: Develop automated reporting workflows, operational dashboards, and KPI tracking capabilities to improve visibility and decision-making.
• Technical Operations & Support: Troubleshoot internal system issues, maintain documentation, manage integrations, and support teams with technology adoption and process improvements.
• Cross-Functional Collaboration: Translate business requirements into practical technical solutions, working closely with Operations, Product, Marketing, and leadership.

Qualifications

• 3+ years of experience in business systems engineering, technical operations, systems integration, workflow automation, or related roles.
• Hands-on experience with workflow automation platforms such as Zapier, Make, n8n, or Power Automate.
• Strong understanding of REST APIs, webhooks, JSON, authentication, and SaaS integrations.
• Experience administering and optimizing business tools, including project management, CRM, analytics, and reporting platforms.
• Ability to independently troubleshoot technical issues, document solutions, and manage multiple operational improvement projects.
• Strong communication skills and ability to translate business needs into technical requirements and solutions.
  

Preferred Experience

• Systems Architecture: Experience designing end-to-end technical workflows, integration architectures, data flows, and scalable internal systems.
• Data Visualization & BI: Experience with SQL, BigQuery, Looker Studio, Power BI, or similar tools for dashboards and operational analytics.
• GTM Engineering: Experience automating CRM workflows, lead enrichment, marketing campaigns, sales operations, and customer engagement processes.
• AI & Automation: Experience developing AI-assisted workflows, LLM integrations, and intelligent business process automation.
• Experience working in a startup, health technology, SaaS, or other fast-moving, cross-functional environment.

Why Join Televeda?

We offer a collaborative and flexible work environment. We're still a small team so it's a great opportunity to play a key role in developing a powerful brand that impacts many lives today and into the future.

Mission-Driven: We work on exceptionally hard population-health problems to expand access to care and social connection for underserved communities.

Competitive Compensation: Base Salary ($80-110K DOE) + Individual performance-based incentives + Company bonus sharing.

Remote & Flexible: This is a remote position with opportunities for travel, and a compassionate work culture.

Benefits: Health & dental, 401(k) with matching, wellness allowance, learning stipends, and more.

Innovation: Work on an award-winning platform that values collaboration and creative problem-solving.

Diversity

• We are committed to fostering a diverse and inclusive workplace, and we welcome applications from individuals of all backgrounds, including those with disabilities.
• We are an equal opportunity employer and strongly encourage applications from veterans!
• We also encourage individuals impacted by the criminal justice system or who have participated in social safety net programs to apply
• We also encourage qualified candidates with backgrounds in tribal communities & Native American Reservations to consider applying

Note

U.S. Citizenship and ability to pass a federal security clearance is required due to federal contracting and regulatory requirements to access U.S. only data systems and export controlled data.