Technology: Workstation Engineer Intern

Westchester Community College; New York (NY); On-site; USD 1,488,000 - 2,480,000; Part time

Job summary

SUNY Westchester Community College (WCC), Valhalla, offers an internship in IT support and workstation management. You will be mentored by experienced engineers while applying classroom knowledge in a real setting.

Responsibilities include imaging and deploying desktops, laptops, printers, and mobile devices; software installs and updates; hardware/software troubleshooting; and assisting with IT asset management and first-level support. 8 hours/week for 120 hours.

Qualifications

• GPA 2.5 or better or higher.
• At least 24 credit hours earned by internship start date.
• Approval of Curriculum Chair or other Faculty in Major.
• Must be enrolled in an industry-related degree program (e.g., CS or CIS) at SUNY WCC.

Responsibilities

• Assist with imaging, deploying, and maintaining desktop, laptop, printers, and mobile devices.
• Support software installations and updates.
• Troubleshoot hardware and software issues.
• Work with IT asset management and enterprise desktop tools.
• Provide first level technical assistance to the college community.
• Receive and inventory new technology assets.

Education

GPA 2.5 or better

24 hours of earned credits

Approval of Curriculum Chair or other Faculty in Major

Enrollment in CS or CIS at SUNY WCC

Job description

Location: SUNY Westchester Community College (WCC), Valhalla

DEPARTMENT: Technical Services
HIRING MANAGER: Joe Glasser
LOCATION:ÂSUNYÂWestchester Community College (WCC), Valhalla

PAY: Westchester County Minimum Wage for up to 120 Hours

Overview

ThisÂinternshipÂprovidesÂSUNYÂWCCÂstudents with hands‑on experience in IT support and workstation management. Interns will apply classroom knowledge in a professional setting while being mentored by experienced engineers and supervised byÂWCCÂstaff/faculty.

Key Responsibilities / Examples of Work

• Assist with imaging, deploying, and maintaining desktop, laptop, printers, and mobile devices.
• Support software installations and updates.
• Troubleshoot hardware and software issues.
• Work with IT asset management and enterprise desktop tools.
• Provide first level technical assistance to the college community.
• Receive and inventory new technology assets.

Learning Objectives

• Apply technical knowledge to real‑world IT support scenarios.
• Develop troubleshooting and customer service skills.
• Understand the lifecycle of workstation hardware/software.
• Research/Evaluate new technologies for considered usage.

Required Qualifications

• GPA: 2.5 or better, student in good standing
• 24 hours of earned credits at time of internship
• Approval of Curriculum Char or other Faculty in Major
• Ability to work 8 hours a week/120 hours over the semester in the internship
• Must be enrolled atÂSUNYÂWCCÂin an industry related degree program (e.g., CS or CIS).

Supervision & Evaluation

• Learning objectives developed collaboratively with faculty and supervisor.
• Midterm and final evaluations required.
• Regular attendance and participation required.

Pay

Westchester County Minimum Wage for up to 120 hours.