Technology Systems Specialist — Advanced Client & Staff Support

Grant Wood Area Education Agency; Cedar Rapids (IA); On-site; USD 55,000 - 72,000; Full time

Job summary

Grant Wood AEA in Iowa seeks a Technology Systems Specialist to provide direct technical support to GWAEA clients and staff for software, hardware and equipment managed by Technology Services.

The role includes advanced support for technology technician staff, enabling enhanced services and leadership, with work located in Jasper County. Candidates should bring a two-year technician degree or equivalent experience and strong proficiency across GWAEA technologies.

Qualifications

• Two year computer technician degree and four years of experience in technology support, or six years of experience in technology support.
• Proficiency with Agency and client technologies in current use.

Responsibilities

• Provides direct technical support to GWAEA clients and staff for software, hardware and equipment.
• Delivers advanced technical support to technology technician staff and enhances technology services and leadership.
• Work will be in Jasper county.

Skills

Technology support experience

Proficiency with GWAEA technologies

Education

Two year computer technician degree

Six years of technology support experience

Job description

Grant Wood AEA in Iowa seeks a Technology Systems Specialist to provide direct technical support to GWAEA clients and staff for software, hardware and equipment managed by Technology Services.

The role includes advanced support for technology technician staff, enabling enhanced services and leadership, with work located in Jasper County. Candidates should bring a two-year technician degree or equivalent experience and strong proficiency across GWAEA technologies.