Tech Support Technician | Dual-District IT Helpdesk

Young World Physical Education; Johnston (IA); On-site; USD 40,000 - 56,000; Full time

Job summary

Heartland Area Education Agency Johnston Regional Ed Center in Johnston, Iowa is seeking a Technology Support Technician to serve as the go-to tech resource for staff at the Colo-Nesco and Collins-Maxwell school districts, handling software, hardware and equipment support.

The full-time role requires a high school diploma and two years in computer technology support, with the goal of obtaining an A+ certification within one year and a valid driver's license.

Qualifications

• High school diploma (or equivalent) required.
• Two years of experience in computer technology support required.
• Must be able to obtain A+ certification within one year of employment.
• Must have a current valid driver's license.

Responsibilities

• Serve as the go-to technology resource for staff, supporting software, hardware and equipment across districts.
• Troubleshoot issues, maintain records and documentation, and participate in projects to support district missions.
• Split time evenly between Colo-Nesco and Collins-Maxwell school districts.

Skills

Tech support

Documentation

Education

High school diploma or equivalent

Job description

Heartland Area Education Agency Johnston Regional Ed Center in Johnston, Iowa is seeking a Technology Support Technician to serve as the go-to tech resource for staff at the Colo-Nesco and Collins-Maxwell school districts, handling software, hardware and equipment support.

The full-time role requires a high school diploma and two years in computer technology support, with the goal of obtaining an A+ certification within one year and a valid driver's license.