Technology Systems Manager - Salesforce & AI Integration

Chief Executives Organization, Inc; Washington (District of Columbia); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Chief Executives Organization, Inc. is seeking a Technology Systems Manager to partner with the Marketing Team and other departments.

You will own Salesforce administration, website support, and system integrations while supporting company‑wide AI standards and governance. You will work closely with the VP of Marketing or Salesforce & Web Administrator, ensuring data integrity and enabling staff to work smarter with emerging technology.

Qualifications

• 5+ years in technology, systems, or digital operations roles with complex platforms.
• Salesforce admin certification or equivalent experience.
• Strong problem‑solving skills and attention to detail.
• Ability to communicate technical concepts clearly to non‑technical team members.
• Experience managing projects with multiple stakeholders, timelines, and deliverables.
• Experience with website integrations, APIs, and data synchronization preferred.
• Knowledge of web analytics best practices preferred.
• Basic UX/UI understanding preferred.
• Prior work with event technology platforms, survey tools, or reporting dashboards preferred.
• Familiarity with project management tools (Asana, Jira, or similar) preferred.
• Hands‑on experience with AI tools and platforms; familiarity with AI governance and adoption programs preferred.

Responsibilities

• Manage and support Salesforce for company‑wide and marketing use cases, including integrations, data flows, and basic configuration.
• Support integrations between Salesforce and website platforms, marketing automation tools, and other digital platforms.
• Communicate updates, changes, and best practices to ensure the team uses digital tools effectively.
• Provide or guide training, documentation, or guidance on digital systems as needed.
• Stay current on web, marketing tech, and CRM best practices and trends.
• Support website performance, security, accessibility, and responsiveness across devices in coordination with external developers.
• Troubleshoot and resolve website issues, bugs, and platform integrations, escalating to developers as needed.
• Coordinate with internal stakeholders and external vendors on digital platform updates, feature rollouts, and QA processes.
• Serve as internal point of contact for AI integration; work with vendors to deploy a company‑wide AI super agent.
• Support development and implementation of company‑wide AI standards, usage guidelines, and governance frameworks.
• Evaluate and manage the portfolio of AI tools; identify redundancies and integration opportunities.
• Provide one‑on‑one coaching to staff on AI tools and adoption; develop documentation and training resources.
• Stay current on AI trends and share knowledge with staff and leadership.
• Develop and maintain dashboards and reports across Salesforce, websites, and digital channels.
• Utilize GA4 and other analytics tools to monitor performance and provide actionable insights.

Skills

5+ years experience

Problem solving

Clear communication

Project management

APIs & data sync

Web analytics

UX/UI basics

AI tools familiarity

Governance & docs

Education

Salesforce admin certification

Tools

Salesforce

GA4

Asana

Jira

Claude

ChatGPT

Copilot

Job description

Chief Executives Organization, Inc. is seeking a Technology Systems Manager to partner with the Marketing Team and other departments.

You will own Salesforce administration, website support, and system integrations while supporting company‑wide AI standards and governance. You will work closely with the VP of Marketing or Salesforce & Web Administrator, ensuring data integrity and enabling staff to work smarter with emerging technology.