Technology Systems Engineer

The Intersect Group; Wayne (NJ); On-site; USD 34,000 - 55,000; Full time

Job summary

The Intersect Group is seeking a Technology Systems Engineer to provide on-site desktop and end-user support for a Wayne, NJ manufacturing plant and nearby Pompton Plains warehouse. You will diagnose issues, restore IT services, and maintain reliable operations across two locations.

Ideal candidates have Windows desktop experience and familiarity with ServiceNow, imaging, encryption, and network basics. This onsite role requires daily attendance and the ability to work in a loud facility with

Qualifications

• Experience providing end-user and desktop support.
• Windows desktop support experience.
• On-site work in a manufacturing facility.

Responsibilities

• Provide daily onsite desktop and end-user support across Wayne plant and Pompton Plains warehouse.
• Diagnose and restore desktop, infrastructure, and end-user services.
• Support imaging, encryption, and local data management activities.
• Follow change and service management procedures for stability.

Skills

End-user support

On-site support

Troubleshooting

Time management

Communication skills

Education

Bachelor’s degree in IT or related field, or 3+ years of related experience

Tools

ServiceNow

Windows OS

Mac OS

Job description

## Technology Systems Engineer**Wayne,NJ07470**Posted: 11/06/2026Employment Type:ContractCategory: IT - Infrastructure - Tech SupportJob Number: 251430Work Location: On-Site## Job Description**JOB TITLE** Technology Systems Engineer **LOCATION** Wayne, New Jersey | Onsite **ROLE SUMMARY:** Provide daily onsite desktop and end-user support across a manufacturing plant in Wayne and a nearby warehouse in Pompton Plains. Support a facility with more than 110 PCs while diagnosing issues, restoring IT services, and maintaining reliable technology operations across both locations. **KEY RESPONSIBILITIES:** * Provide daily technical support to end users and visitors.* Diagnose and restore desktop, infrastructure, and end-user services.* Support Windows devices and a limited number of Mac devices.* Maintain working knowledge of IT operations at the plant and warehouse.* Assist with basic network troubleshooting, including routers, switches, ports, and cabling.* Manage support tickets through ServiceNow.* Support endpoint imaging, encryption, mobile data management, and local data management activities.* Follow change management, service management, security, and operational procedures while identifying opportunities to improve service performance and stability. **KEY REQUIREMENTS:** * Experience providing end-user and desktop support.* Windows desktop support experience.* Ability to work onsite five days per week in a manufacturing facility.* Ability to spend significant time on your feet in a loud facility with operating machinery and forklifts.* Preferred: Experience supporting IT operations in a manufacturing or corporate environment.* Preferred: Basic understanding of networks, including routers, switches, ports, and cabling.* Preferred: Experience with Microsoft Access databases and ServiceNow ticketing.* Preferred: Bachelor’s degree in Information Technology or a related field with three years of related experience, or equivalent experience. If your experience matches the requirements and you are ready to provide hands-on support in a manufacturing environment, apply for consideration. This is a six-month contract with anticipated extensions.