Fulltime / Permanent/ Direct Hire - System Support Analyst

CyberThink Pvt. Ltd.; Parsippany-Troy Hills (NJ); On-site; USD 70,000 - 90,000; Full time

Job summary

CyberThink Pvt. Ltd. is looking for a System Support Analyst in Parsippany-Troy Hills. The role focuses on ensuring systems and infrastructure availability and providing advanced resolutions for complex issues.

Ideal candidates will have a Bachelor's in Computer Science and at least 5 years in Microsoft environments, with strong communication and organizational skills. Experience with cloud services and networking is a plus.

Qualifications

• 5+ years of experience with Microsoft Active Directory Environments.
• 5+ years of experience with Microsoft Server Technologies - particularly High Availability Clustering.
• Familiarity with cloud technologies and backup technologies.

Responsibilities

• Ensure systems and infrastructure availability.
• Plan and implement system automation.
• Manage Microsoft Server Environment and network storage.

Skills

Microsoft Active Directory Environments experience

Microsoft Server Technologies experience

Communication skills

Organizational skills

Team player

Networking experience

Education

Bachelor of Science in Computer Science

Tools

Google Workspace

Microsoft Azure

Amazon AWS

Job description

Fulltime / Permanent/ Direct Hire - System Support Analyst

Contract

Job Description:

Direct hire Systems Engineer opening in Parsippany, NJ with a well-established Distribution company. Our ideal candidate is a self-motivated and detail-oriented individual with an eagerness to learn and thrive in a team environment.

Position Responsibilities

Ensures the highest level of systems and infrastructure availability.

Plans and implements system automation as required for better efficiency.

Monitoring and managing all installed systems and infrastructure with the use of SNMP and RMM Tools.

Establish, configure, test and maintain operating systems, application software and system management tools.

Provide advanced Tier III resolutions for complex infrastructure issues spanning across 12 physical locations.

Management and Ongoing support of Microsoft Server Environment: Hardware, Software, Upgrades, and Maintenance.

Management and Ongoing support of Network Attached Storage devices.

Management and Ongoing support of Windows Active Directory Environment.

Management and Ongoing support of Backup Infrastructure (Server Level and Desktop).

Management and Ongoing support of Perimeter Security and Endpoint Protection: Upgrades, Maintenance, Remote Access, and Reporting.

IT Lifecycle Management and Budgeting.

In addition to the technical expertise, the ideal Candidate will possess the following:

Works well under pressure in a fast-paced environment.

Strong communication skills - Ability to communicate effectively with both technical and non-technical associates.

Strong Organizational skills with the ability to effectively lead projects.

Outcomes Oriented – Successfully manage a set of responsibilities until final completion.

Team Player with a capability to work successfully with various personalities.

Ability to operate self-sufficiently.

Initial Projects:

Hyper-V Virtual Machine Consolidation (2008R2 phaseout).

Warehouse Management System (WMS) Upgrades (From Server 2008 to 2019).

BitLocker implementation for portable laptop hardware.

Local Mapped Drive Migration to Google Shared Drives.

Working with System Administrator to complete migration to Windows 10 through the use of Windows Deployment Services (WDS).

Requirements

Bachelor of Science in Computer Science.

At least 5 years of experience working with Microsoft Active Directory Environments (RDS, DHCP, DNS, GPO, Domain, and respective Desktop Platforms).

At least 5 years of experience working with Microsoft Server Technologies - Specifically High Availability Clustering with VSAN on Windows Server 2012R2 and beyond.

Prior experience with Google Workspace and its productivity and collaboration tools.

Prior experience with one or more backup technologies.

Familiarity with cloud services and technologies (i.e. - Amazon AWS, Microsoft Azure) for expansion and potential transition of server environment.

Prior Networking Experience - WAN/LAN/WLAN/VPN.

Prior Enterprise-Grade Firewall Experience.

Prior help desk support and/or customer service experience a plus.

MCITP/MCSA/MCSE Certification Preferred.

All your information will be kept confidential according to EEO guidelines.