Technology Systems Administrator

Unquowa School; Fairfield (CA); On-site; USD 75,000 - 95,000; Full time

Job summary

Unquowa School is seeking a Technology Systems Administrator to provide day-to-day technology support and act as the liaison with Sourcepass, the MSP. The role will resolve routine issues, coordinate complex needs, and support schoolwide systems and scheduling.

The ideal candidate will have experience managing Apple devices with Jamf, administering Zoom, and supporting Google Workspace for Education and LMS platforms. A bachelor's degree in IT or a related field is preferred.

Qualifications

• Experience providing front-line and intermediate technical support.
• Jamf management experience is required.
• Experience administering and troubleshooting Zoom is required.
• Google Workspace for Education experience preferred.
• Experience supporting an LMS and training users with varying levels of technical experience.
• Experience with school scheduling or scheduling software is a plus.
• Bachelor's degree in information technology or a related field preferred.

Responsibilities

• Provide front-line and intermediate technical support for devices, software, connectivity, user accounts, classroom technology, and school platforms.
• Document and elevate advanced technical issues to Sourcepass and coordinate their resolution.
• Support Sourcepass with deployment and management of MacBook devices through Jamf, including setup, inventory, repairs, and end-of-lease returns.
• Administer and troubleshoot the Zoom phone system.
• Maintain accounts, access, and permissions for Google Workspace for Education, the LMS, SIS, Active Directory, SchoolMessenger, and subscription-based platforms, and troubleshoot projectors, displays, and other school technology.
• Train and support faculty, staff, students and parents in the use of the school's LMS.
• Oversee registrations and related updates in the Programs Module of the LMS.
• Set up and provide technology support for school programs and events.
• Collaborate with school leadership to create and maintain schedules for classes, classrooms, faculty, rehearsals, and testing.

Skills

Technical support

Organizational skills

Communication

Problem solving

Training staff

Education

Bachelor's degree in information technology

Tools

Jamf

Zoom

Google Workspace

LMS

Active Directory

SIS

Job description

Unquowa School, an independent PreK-8 school, seeks a highly organized and service-oriented Technology Systems Administrator to provide day-to-day technology support and serve as the school's liaison with Sourcepass, its managed service provider (MSP).

This position will resolve routine technology issues, coordinate more complex needs with Sourcepass, and support schoolwide systems and scheduling.

Primary Responsibilities

• Provide front-line and intermediate technical support for devices, software, connectivity, user accounts, classroom technology, and school platforms.
• Document and elevate advanced technical issues to Sourcepass and coordinate their resolution.
• Support Sourcepass with the deployment and management of the school's MacBook devices through Jamf, including setup, inventory, repairs, and end-of-lease returns.
• Administer and troubleshoot the Zoom phone system.
• Maintain accounts, access, and permissions for Google Workspace for Education, the LMS, SIS, Active Directory, SchoolMessenger, and subscription-based platforms, and troubleshoot projectors, displays, and other school technology.
• Train and support faculty, staff, students and parents in the use of the school's LMS.
• Oversee registrations and related updates in the Programs Module of the LMS.
• Set up and provide technology support for school programs and events.
• Collaborate with school leadership to create and maintain schedules for classes, classrooms, faculty, rehearsals, and testing.

Qualifications

• Experience providing front-line and intermediate technical support.
• Experience managing Apple devices through Jamf required .
• Experience administering and troubleshooting Zoom required .
• Experience supporting Google Workspace for Education preferred .
• Strong knowledge of Apple devices, cloud-based platforms, and user-account management.
• Experience supporting an LMS and training users with varying levels of technical experience.
• Experience with school scheduling or scheduling software is a plus.
• Excellent organizational, communication, problem-solving, and attention-to-detail skills.
• School technology experience and a bachelor's degree in information technology or a related field preferred.

Summer hours are required for device deployment, maintenance, scheduling, and preparation for the school year, with flexibility based on school needs. Occasional evening or weekend availability may also be required to provide technology support for school events.