Technology Support Technician

Santa Cruz County Office of Education; California; On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading education management office as a Technology Support Technician. This role involves providing comprehensive microcomputer and telecommunications support within various school districts, ensuring effective technology implementation. Ideal candidates have a background in IT support and hold at least two years of relevant experience.

Benefits

Medical coverage for employees and dependents

Retirement benefits through CalPERS

Degree stipends for eligible employees

Long-term disability insurance

Life insurance

Qualifications

• Two years of experience in an IT environment involving microcomputers.
• Experience in on-site installation, diagnosis, maintenance, and training.
• Ability to obtain a valid California driver's license.

Responsibilities

• Provide microcomputer technology support, including installation and maintenance.
• Support SCCOE’s telecommunications, audio/visual, and networking environments.
• Travel across the county to different school districts.

Skills

Installation

Diagnosis

Maintenance

Training

Telecommunication support

Education

Completion of two years of college

Tools

Network cabling systems

Job description

Join to apply for the Technology Support Technician role at Santa Cruz County Office of Education

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Join to apply for the Technology Support Technician role at Santa Cruz County Office of Education

Technology Support Technician at Santa Cruz County Office Of Education

Application Deadline

6/20/2025 5:00 PM Pacific

Date Posted

6/5/2025

Contact

Ana De Leon-Romero

Number of Openings

1

Salary

Pay Range

$5,496 - $6,949 Monthly

Add'l Salary Info

Based on the 2024-2025 Classified Salary Schedule. (Salary range placement depends on education/experience.)

Length of Work Year

40 hours per week/ 12 months per year/ 1 FTE

Employment Type

Full Time

About The Employer

The Santa Cruz County Office of Education is committed to ensuring all students have the educational opportunities they need to thrive. We offer a wide range of services and programs geared at supporting our 10 public school districts and expanding educational opportunities and outcomes for the nearly 40,000 students who call Santa Cruz County home. We envision an impactful educational community where everyone feels they belong and have the resources, relationships, and skills to thrive. Our mission is to create an equitable educational system that fosters growth, opportunities, and well-being for all. We work alongside partners in Santa Cruz County’s educational community to build BRIDGES — Belonging, Relationships, Innovation, Data-informed decision-making, Growth mindsets, Excellence, and Sustainability — to equity in education. The Santa Cruz County Office of Education is an equal opportunity employer.

Job Summary

Job Summary

This position will be assigned to the Tech+ Division: Under direction of the assigned administrator, provide the SCCOE with microcomputer technology support, including installation, diagnosis, maintenance support and training; provide installation, diagnosis, maintenance and training support for the SCCOE’s telecommunications, audio/visual and networking environments. Exercise no supervision over County Office staff. Travel across the county to different school districts and sites will be a requirement of this position.

Requirements / Qualifications

Please read the complete job description. Education: Completion of two years of college. Experience: Two years of experience in an information technology environment involving microcomputers and telecommunication support. Additional technical experience of a similar nature may be substituted on a year-for-year basis for the two years of college. Experience in on-sight installation, diagnosis, maintenance, training, and repairing of problems pertaining to all facets of microcomputer and data communications equipment. Experience in the installation and testing of network cabling systems, including: Ethernet and structured twisted pair cabling. License or Certificate: Possession of, or ability to obtain, a valid California driver’s license and appropriate vehicle operation insurance.

Application Procedures: Applicants must submit a completed application and are encouraged to attach a résumé to the application material. Qualified applicants will be invited to a written examination (50%). Those passing the written examination will be invited to an oral examination covering the knowledge and skills required (50%). An eligibility list will be established and the top three ranks of candidates will be interviewed for final consideration and appointment. The eligibility list established will remain in effect for a period of six (6) months unless it no longer exists due to an insufficient number of available candidates. If an applicant needs reasonable accommodation, we must be informed prior to the administration of the test. If selected, fingerprinting is required. You will need to supply our office with a negative tuberculosis test clearance. The certificate is good for a four-year period. You can have the test done through the Santa Cruz Health Department, Doctors on Duty Clinic or by calling a physician or a clinic of your choice.

Requirements / Qualifications

Please read the complete job description. Education: Completion of two years of college. Experience: Two years of experience in an information technology environment involving microcomputers and telecommunication support. Additional technical experience of a similar nature may be substituted on a year-for-year basis for the two years of college. Experience in on-sight installation, diagnosis, maintenance, training, and repairing of problems pertaining to all facets of microcomputer and data communications equipment. Experience in the installation and testing of network cabling systems, including: Ethernet and structured twisted pair cabling. License or Certificate: Possession of, or ability to obtain, a valid California driver’s license and appropriate vehicle operation insurance.

Application Procedures: Applicants must submit a completed application and are encouraged to attach a résumé to the application material. Qualified applicants will be invited to a written examination (50%). Those passing the written examination will be invited to an oral examination covering the knowledge and skills required (50%). An eligibility list will be established and the top three ranks of candidates will be interviewed for final consideration and appointment. The eligibility list established will remain in effect for a period of six (6) months unless it no longer exists due to an insufficient number of available candidates. If an applicant needs reasonable accommodation, we must be informed prior to the administration of the test. If selected, fingerprinting is required. You will need to supply our office with a negative tuberculosis test clearance. The certificate is good for a four-year period. You can have the test done through the Santa Cruz Health Department, Doctors on Duty Clinic or by calling a physician or a clinic of your choice.

Comments and Other Information

Benefits: Employees assigned to this schedule are entitled to receive vision, dental and medical coverage for the employee and their dependents. Employees have a choice between various medical plans. Each plan may have an employee premium contribution amount for which the employee can utilize a tax sheltered Section 125 Plan. Retirement benefits are accrued through the Public Employee Retirement System (CalPERS). CalPERS members are required to pay their portion of the retirement plan. The employee also receives long-term disability insurance and life insurance. For more information please review the Classified Summary of the Benefits Administration Page on the Santa Cruz County Office of Education website or read it on the link to the right under Links Related to this Job. The Santa Cruz County Office of Education provides an Associate Degree stipend of $375, a Bachelor’s Degree stipend of $750, a Master's Degree stipend of $1,500, a Doctorate Degree (no Master's) of $1,500 or a Doctorate Degree (with Master's) of an additional $400 per year for eligible employees. Degree stipend is prorated based upon full time equivalent.

Comments and Other Information

Benefits: Employees assigned to this schedule are entitled to receive vision, dental and medical coverage for the employee and their dependents. Employees have a choice between various medical plans. Each plan may have an employee premium contribution amount for which the employee can utilize a tax sheltered Section 125 Plan. Retirement benefits are accrued through the Public Employee Retirement System (CalPERS). CalPERS members are required to pay their portion of the retirement plan. The employee also receives long-term disability insurance and life insurance. For more information please review the Classified Summary of the Benefits Administration Page on the Santa Cruz County Office of Education website or read it on the link to the right under Links Related to this Job. The Santa Cruz County Office of Education provides an Associate Degree stipend of $375, a Bachelor’s Degree stipend of $750, a Master's Degree stipend of $1,500, a Doctorate Degree (no Master's) of $1,500 or a Doctorate Degree (with Master's) of an additional $400 per year for eligible employees. Degree stipend is prorated based upon full time equivalent.

Links Related To This Job

• Classified Benefits Summary, 10-1-24
• View Other Job Desc. / Ess. Elem.
  
  

CalPERS Links

Not all postings qualify for CalPERS. Informational Only.

• CalPERS Retirement Benefits

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Education Management

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