Technology Support Tech III - Information Tech (Days)

Tanner; Carrollton, Northern (GA, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Tanner in Carrollton, GA is seeking a Technology Support Tech III to support day-to-day IT operations across the office. You'll troubleshoot hardware and peripherals, perform maintenance, and act as an escalation point for the technical staff.

This role requires five years of related experience, a high school diploma or GED, and a valid driver's license; medical environment experience is a plus. Strong English grammar and spelling are essential.

Qualifications

• High school diploma required and 5 years of relevant experience.
• 2+ years of experience in the medical environment considered a plus.

Responsibilities

• Oversee and perform general maintenance tasks, troubleshoot and repair hardware and peripheral equipment.
• Make decisions regarding the urgency and seriousness of calls.
• Oversee all IT department projects and serve as an escalation point for the technical staff.

Skills

Organized

Attention to detail

English grammar

Education

High school diploma or GED

Job description

#26-1316

Job Description

The Technology Support Tech III is a team member of the Information Technology department, participating in the day-to-day operations of the office. The Technology Support Tech III, oversees and performs general maintenance tasks, troubleshoots and repairs hardware and peripheral equipment located throughout the organization. This individual must be capable of making decisions regarding the urgency and or seriousness of calls, oversee all I.T. department projects, and serve as an escalation point for the technical staff of the department. Depending on operations, business or project needs, the Technology Support Tech III may be asked to perform duties outside what is defined in the job description on a temporary basis.

Education: High School Diploma or GED

Experience: Five years of related experience. Requires broad knowledge of complex systems and procedures.

Licenses and Certifications

DRIVER'S LICENSE

Supervision

Received: Work receives moderate review according to the task or project. Exercised: None.

Qualifications

High school diploma required and 5 years of relevant experience.

2+ years of experience in the medical environment considered a plus.

Organized, accurate, good knowledge of English grammar and spelling.