Senior Universal Banker

Starion-Bank; Mandan (ND); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

401K and profit-sharing

Annual incentive program

Paid vacation and holidays

Job summary

Starion Bank in Mandan, ND is seeking a Senior Universal Banker to lead a retail team, deliver excellent customer service, and manage branch operations.

You will open personal and business accounts, process loan requests, develop long-term client relationships, and cross-sell bank products.

The position requires 3 years of customer service or retail banking experience and a 2-year degree; supervisory skills are preferred. Starion Bank offers competitive pay and benefits.

Qualifications

• 3 years demonstrated customer service, sales, and retail banking experience.
• Supervisory and leadership skills preferred.
• 2-year college degree or completion of a specialized course of study at a business or trade school.
• Demonstrated high level of flexible interpersonal skills, customer service, trustworthiness, credibility and diplomacy are required.

Responsibilities

• Lead a retail team while ensuring quality customer service, encouraging employee growth and development and achieving assigned metrics and goals
• Manage and direct branch retail operations
• Develop long-term customer relationships with consumer and business clients while maintaining existing customer relationships
• Open personal and business deposit accounts and process loan requests
• Troubleshoot and resolve the most complex customer and internal inquiries
• Cross-sell bank products and services
• Process regular teller transactions in an efficient, friendly and accurate manner

Skills

Customer service

Sales

Retail banking

Education

Two-year degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Senior Universal Banker

Regular Full-Time Mandan, ND, US

9 days ago Requisition ID: 1994

Join Our Team as a Senior Universal Banker at Starion Bank in Bismarck!
Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion Bank!

Why Starion Bank?
As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We're not just a bank; we're a place where you can thrive both professionally and personally.

Key Responsibilities:

• Lead a retail team while ensuring quality customer service, encouraging employee growth and development and achieving assigned metrics and goals
• Manage and direct branch retail operations
• Develop long-term customer relationships with consumer and business clients while maintaining existing customer relationships
• Open personal and business deposit accounts and process loan requests
• Troubleshoot and resolve the most complex customer and internal inquiries
• Cross-sell bank products and services
• Process regular teller transactions in an efficient, friendly and accurate manner

Qualifications:

• 3 years demonstrated customer service, sales, and retail banking experience required
• Supervisory and leadership skills preferred
• 2-year college degree or completion of a specialized course of study at a business or trade school
• Demonstrated high level of flexible interpersonal skills, customer service, trustworthiness, credibility and diplomacy are required

What We Offer:

• Competitive Salary: Your hard work deserves great pay!
• Comprehensive Benefits: Including health, life, dental, vision, and a health savings account.
• Retirement Planning: 401K and profit-sharing options.
• Incentives: Annual Incentive Compensation Program available for all benefit eligible employees
• Work-Life Balance: Paid vacation and holidays.

Recognized Excellence:

Join a team recognized as the “Best of the Best” by Independent Bankers magazine and one of the “50 Best Places to Work” by Prairie Business magazine!

Ready to Make a Difference?

Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.