TECHNOLOGY SUPPORT SPECIALIST
Berlin-Boylston Regional School District
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Descripción de la vacante
Berlin-Boylston Regional School District is seeking a Technology Support Specialist to provide Level 1 IT assistance across Tahanto Regional Middle/High School, Berlin Memorial School and Boylston Elementary School. The role reports to the Director of Technology and is part-time (20–25 hours per week) with a pay rate of $21.00–$22.00 per hour.
Responsibilities include installing and maintaining PCs, tablets, printers, projectors, and supporting staff with hardware and software issues;
Formación
- Provide Level 1 end-user support.
- Configure, install, and maintain PCs, tablets, printers, and projectors.
- Troubleshoot hardware, software, email, and network issues.
Responsabilidades
- Provide Level 1 end-user support.
- Configure, install, and maintain PCs, tablets, printers, scanners, projectors, etc.
- Troubleshoot hardware, software, email, and network issues; assist level 2 as needed.
- Assist with imaging, deployment, and software/packages.
- Train staff on technical tools and procedures.
Conocimientos
Educación
Herramientas
Descripción del empleo
Berlin-Boylston Regional School District Berlin-Boylston Regional School District Central O - Boylston, Massachusetts Open in Google Maps Tahanto Regional Middle/High School - Boylston, Massachusetts Open in Google Maps Berlin Memorial School - Berlin, Massachusetts Open in Google Maps Boylston Elementary School - Boylston, Massachusetts Open in Google Maps
Job ID: 5970183
Application Deadline: Posted until filled
Posted: Oct 23, 2026 12:00 AM (UTC)
Starting Date: Immediately
Technology Support Specialist
Reports to Director of Technology
Hours20-25 Hours per week
Salary$21.00-$22.00 per hour
Berlin-Boylston Regional School District (BBRSD)
About Us: The Berlin-Boylston Regional School District includes Tahanto Regional Middle/High School, Berlin Memorial School, and Boylston Elementary School. We are proud to be a supportive and caring district that places students at the center of all we do.
Job Opportunity: Technology Support Specialist BBRSD is seeking a Technology Support Specialist, this position is designed to provide support to the entire BBRSD, this includes 3 schools and Central Office
Job tasks subject to change through guidance of the Director of Technology
- Provides Level 1 Support to end users.
- Configures, installs, and maintains personal computers, tablets, system software, software applications, printers, scanners, projectors, etc.
- Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems. Makes repairs and corrections where required;
- Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice; implements solutions or notifies level 2 support as required.
- Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services;
- Maintains constant communication with the Director of Technology.
- Assists with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary.
- Maintains working knowledge of recent and updated technologies through additional training and IT certifications;
- Possesses the ability to communicate effectively and positively both orally and in writing with teachers, administrators and other staff;
- Other duties as assigned by the Director of Technology, Systems Engineer or other appropriate administrator;
- Install computer systems throughout the district as needed
- Arrange for and/or perform repair on computer systems as needed
- Develop, test, and deploy new operating system images and software installation packages utilizing imaging software
- Oversee computer labs within assigned buildings
- Train teachers on the technical and procedural use of their computer systems and software
- Provide primary tech support for all Principals, Directors, and staff within assigned buildings
- Direct responsibility for implementing and managing new client/server applications
- Provide backup support for other computer Systems Specialists
- Assist the Technology Coordinator in planning new technology purchases
- Contribute to the Technology Department’s procedural documentation library and inventory database
- Maintain appropriate records, databases, passwords, configurations, and vendor contacts as needed to perform the above listed tasks
- Other duties as assigned by the Director of Technology
- Must be able to lift 50 lbs, bend, stretch, stand for extended periods of time, climb stairs and/or ladders, reach, twist, sit, walk, and/or run. Able to provide own transportation between buildings as needed.
- Have proof of knowledge or demonstrate knowledge on the following District owned technology related applications/resources:
- This position may require to the employee to lift, carry, move items that weigh up to 25 lbs.
- This position requires the employee to travel between different buildings throughout the work week and may require candidate to travel between buildings on the same day.
- Steelcase, Epson, SMART
- SBX Series
- SMART Notebook & Drivers 17.1
- Polyvision Eno Software/App & Drivers
- Avaya
- Avigilon
- Avigilon
- HID, SMART ID Credentials
- Telecor (Tii/XL), Valcom, SimplexGrinnell
- Shark UTM (Addition Networks), SonicWall
- HP, Brocade, AeroHive
- AeroHive
- Laptops: LCD Screens, HDD, Memory, Bezels, Motherboard, Keyboard, etc.
- ChromeBooks: LCD Screens, HDD, Memory, Bezels, Motherboard, Keyboard, etc.
- Desktops: HDD, Memory, Power Supply, Motherboard, etc.
- 2008, 2012, 2016, Hyper V, VMWare ESXi, Mac ServerOS
- iOS, Windows (7,8.1,10), ChromeOS
- Nutrikids (MySQL), Follett (Destiny), PowerSchool, iVisions (BudgetSense), Spiceworks (HelpDesk)
- Google Apps for Education (Staff/Students)
- NWEA MAP, Pearson Access Next/MCAS 2.0, WIDA
- Group Policy Deployment/Configurations, VNC Remote Support, Building/Capture Images (WDS/Ghost)
- Microsoft EES Platform, HiveManager Classic & NG
- Windows Server Backup & Backup Exec
Position Type: Part-time
Job Categories:
Support Staff > Computer Support
Support Staff > Network Services
The Berlin-Boylston Regional Public Schools do not discriminate on the basis of age, race, color, national origin, ancestry, sex, sexual orientation, gender identity, marital status, pregnancy or pregnancy-related medical conditions, religion, creed, disability, veteran status, genetic information, homelessness or any other class protected by state or federal law., Tahanto’s Mission StatementOur mission is to support and to challenge students in achieving personal and academic excellence in a safe, collaborative, and student-centered environment.Tahanto’s Vision StatementOur vision is to create a tradition of developing responsible and reflective citizens who are college/career ready and life-long learners.The Berlin-Boylston Regional Public Schools do not discriminate on the basis of age, race, color, national origin, ancestry, sex, sexual orientation, gender identity, marital status, pregnancy or pregnancy-related medical conditions, religion, creed, disability, veteran status, genetic information, homelessness or any other class protected by state or federal law., Berlin Memorial School is a beautiful Pre-K through Grade 5 school of 200 students nestled in the rural community of Berlin, MA. It is our mission to provide opportunities for students to achieve their personal best, become responsible and productive citizens, and embrace lifelong learning in a safe and positive environment. We believe all children can learn and excel with developmentally appropriate materials, practices, and strategies. We believe all children deserve a quality education that not only meets but exceeds standards.The Berlin-Boylston Regional Public Schools do not discriminate on the basis of age, race, color, national origin, ancestry, sex, sexual orientation, gender identity, marital status, pregnancy or pregnancy-related medical conditions, religion, creed, disability, veteran status, genetic information, homelessness or any other class protected by state or federal law., MISSION STATEMENT:“Boylston Elementary School, in partnership with the entire Boylston community, will empowerevery student to become a lifelong learner who is a responsible, productive, and engaged citizenwithin the local, national, and global communities.The Berlin-Boylston Regional Public Schools do not discriminate on the basis of age, race, color, national origin, ancestry, sex, sexual orientation, gender identity, marital status, pregnancy or pregnancy-related medical conditions, religion, creed, disability, veteran status, genetic information, homelessness or any other class protected by state or federal law.
- At least 1 year(s) of relevant experience preferred.
- Associate degree preferred.
- Citizenship, residency or work visa required
- Joseph Sposato , Director of Technology
- 215 Main Street
- Boylston, Massachusetts 01505
- Phone: 5088692837
- Email: jsposato@bbrsd.org
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