Technical Support Specialist

Northborough Southborough Public Schools Technology; Southborough (MA); On-site; USD 26,105 - 37,181; Full time

Job summary

A public school district in Southborough, Massachusetts seeks a full-time Technology Support Specialist to provide essential technology services and support. The ideal candidate will have an Associate’s Degree and relevant experience, offering technical support across school buildings. Strong problem-solving and communication skills are necessary to assist staff in integrating technology into educational settings. The position involves maintaining equipment, troubleshooting issues, and managing technology inventory as well as supporting innovative educational technologies.

Qualifications

• Relevant experience in a similar role is required.
• Strong interpersonal skills to support staff in technology use.

Responsibilities

• Provide technical support across school buildings.
• Maintain and organize equipment and software.
• Troubleshoot and repair equipment as needed.
• Assist staff with network and technology-related issues.

Skills

Strong problem-solving and critical thinking skills

Effective time management

Communication skills

Proficiency in using and supporting technology

Education

Associate’s Degree

Job description

Overview

The Public Schools of Northborough and Southborough Technology - Southborough, Massachusetts. This job is also posted in The Public Schools of Northborough and Southborough.

Technical Support Specialist

The Public Schools of Northborough and Southborough Technology - Southborough, Massachusetts. This job is also posted in The Public Schools of Northborough and Southborough.

Job Details

Job ID: 5382517

Application Deadline: Posted until filled

Re-Posted: Oct 15, 2025 4:00 AM (UTC)

Starting Date: Immediately

Job Description

Job Posting: Technology Support Specialist

Department: Technology

Position: Technology Support Specialist

Status: Exempt

Reports to: Director of Information Technology

Overview: The Public Schools of Northborough-Southborough seeks a Technology Support Specialist to assist in providing essential technology services and support. In this role, you will work closely with the Technology Systems Administrator, performing desktop maintenance, troubleshooting network issues, and promoting technology use among school staff to enhance learning experiences. This position requires a proactive and tech-savvy individual with strong interpersonal skills to support staff in incorporating technology into educational settings.

Qualifications

• Associate’s Degree
• Relevant experience in a similar role
• Strong problem-solving and critical thinking skills
• Effective time management and communication skills
• Proficiency in using and supporting technology

Responsibilities

• Provide technical support across school buildings
• Maintain and organize equipment and software
• Troubleshoot and repair equipment as needed
• Assist staff with network and technology-related issues
• Oversee local area network maintenance
• Track and manage hardware and software inventory
• Conduct periodic maintenance and arrange repairs
• Manage technology supplies
• Attend necessary technology meetings and training sessions
• Install and familiarize with educational software
• Support innovative technologies within the district
• Address and escalate technology requests as needed
• Other duties as assigned by the Director of Information Technology

Work Environment & Physical Requirements

• Work primarily in a school environment during school hours, with occasional after-school commitments
• Frequent walking, standing, and sitting; regular bending, crouching, and occasional lifting (up to 25 pounds)
• Sufficient mobility to navigate large school buildings and, occasionally, climb ladders

Equal Opportunity Employment Statement

Northborough-Southborough Public Schools is an Equal Opportunity Employer, committed to diversity and inclusion. We encourage individuals of all backgrounds to apply and offer reasonable accommodations for applicants with disabilities. For assistance, please contact our Human Resources office.

Date Updated: September 22, 2025

Position Type: Full-Time

Salary: $22.97 to $22.97 Per Hour

Job Requirements

• Citizenship, residency or work visa required

Contact Information

• Jonathan Parent, Director of Information Technology
• Email: [e-mail]

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