Technology Support Lead, IT Operations & Projects

McDermott; New York (NY); On-site; USD 107,000 - 136,000; Full time

Benefits offered by this job

Comprehensive benefits package

Performance-based bonuses

Job summary

McDermott is seeking a Technology Support Analyst in New York to provide technology customer support and project assistance. This position involves troubleshooting, IT operations, and collaboration with local office management on various IT initiatives.

The ideal candidate should have extensive experience in IT support, a strong understanding of Microsoft Office, and excellent interpersonal skills. Join a firm that celebrates collaboration and offers great career growth and competitive benefits.

Qualifications

• At least five years of related work experience.
• Experience with managed mobile devices.
• Ability to travel and work flexible hours.

Responsibilities

• Provide desk-side technical support.
• Coordinate day-to-day operational IT activities.
• Manage local office IT asset inventory.

Skills

Advanced knowledge of Microsoft Office Suite

Strong written and verbal communication skills

Strong customer service skills

Ability to work independently

Strong organizational skills

Ability to handle confidential information

Education

Associate degree in a related field

Tools

macOS

Job description

McDermott is seeking a Technology Support Analyst in New York to provide technology customer support and project assistance. This position involves troubleshooting, IT operations, and collaboration with local office management on various IT initiatives.

The ideal candidate should have extensive experience in IT support, a strong understanding of Microsoft Office, and excellent interpersonal skills. Join a firm that celebrates collaboration and offers great career growth and competitive benefits.