Technology Support Analyst

University of Oklahoma; Oklahoma City (OK); On-site; USD 39,000 - 50,000; Full time

Job summary

The UNIVERSITY OF OKLAHOM aN IT department seeks a Technology Support Analyst to join the Mission Support team. You'll deliver end-user support and manage computers, mobile devices, peripherals, and department applications to keep campus systems running smoothly.

Required education is a Bachelor's Degree with no experience required (48 months of related experience may substitute). The position requires a standard Monday–Friday schedule, and a background check is required.

Qualifications

• Bachelor's Degree required.
• No experience required (equivalency/substitution allowed).

Responsibilities

• Provide end-user IT support for computers, mobile devices, peripherals, and department applications.
• Assist with technical projects and asset management initiatives.

Education

Bachelor's Degree

Job description

Pay Range:

Targeted annual salary range $38,700 to $50,300 depending on education and experience

Benefits Eligible:

Yes

Work Schedule:

Monday – Friday, Standard/Fixed Schedule

Travel:

May be required

Position Introduction:

Are you a driven IT professional continuously looking for innovative ways to fine-tune processes and systems? Join a team where dynamic work, real impact, and a wealth of career opportunities are all part of the job. At the University of Oklahoma, technology plays an essential role in supporting student success, academic excellence, and effective university operations.

The Technology Support Analyst serves as a member of OU IT's system-level Mission Support team, supporting the academic, administrative, athletic, clinical, and research missions of the University. Our team of Technology Support Analysts deliver end user support, with primary responsibility for managing and maintaining computers (laptop and/or desktop), mobile devices (phones, tablets, etc.), peripherals (local or workgroup printers, monitor, keyboard, mouse, etc.), and various departmentally used applications and technology solutions. They also play an important role in managing relationships with customers, assisting with technical projects and initiatives, facilitating execution of asset management and cybersecurity initiatives.

View full job description.

Required Education and Experience:

• Bachelor's Degree
• No experience required

Equivalency/Substitution:

Will accept 48 months related experience in lieu of the Bachelor's Degree.

Required Certifications and Licenses:

• None

Hiring Contingent Upon a Background Check:

Yes