Technology Strategy Consultant — Drive Tech-Enabled Growth

NTT DATA, Inc.; Dallas (TX); On-site; USD 150,000 - 230,000; Full time

Job summary

NTT DATA, Inc. in Dallas seeks an experienced strategy professional to lead complex, multi-month engagements, framing ambiguous problems and delivering executive-ready recommendations.

This onsite role collaborates with engineering, architecture, and business teams to drive strategic outcomes. You will apply data-driven decision making and strong stakeholder alignment to workforce management and contact center strategy initiatives, leveraging a global AI and digital infrastructure context at a

Qualifications

• 7–12+ years in management consulting, corporate strategy, business architecture, or transformation.
• Experience with cross-functional engineering, architecture, and business teams.
• Proven experience leading multi-month, cross-functional engagements.
• Strong executive communication and stakeholder alignment skills.
• Ability to structure ambiguity and drive decisions using data.
• Experience in workforce management platforms is needed.
• Experience with contact center strategy, operations, or transformation decisioning is a strong plus.

Skills

Executive communication

Stakeholder alignment

Cross-functional leadership

Data-driven decision making

Ambiguity framing

Workforce management platforms

Contact center strategy

Job description

NTT DATA, Inc. in Dallas seeks an experienced strategy professional to lead complex, multi-month engagements, framing ambiguous problems and delivering executive-ready recommendations.

This onsite role collaborates with engineering, architecture, and business teams to drive strategic outcomes. You will apply data-driven decision making and strong stakeholder alignment to workforce management and contact center strategy initiatives, leveraging a global AI and digital infrastructure context at a