Hybrid Tech Strategy & Operations Lead

NTT DATA, Inc.; Irving (TX); Hybrid; USD 118,000 - 157,000; Full time

Benefits offered by this job

Medical,Dental, Vision insurance

401k with company match

HSA/FSA

Life & AD&D

Paid time off

Employee assistance program

Job summary

NTT DATA Services in Irving, TX is seeking a Technology Strategy & Operations Lead for a hybrid role based in Irving, TX or Charlotte, NC. You will drive process assessment, identify inefficiencies, and build a strategic execution roadmap focused on automation and value realization.

You will collaborate with CIS leadership and use executive-ready dashboards to communicate progress and risks. 5+ years in technology infrastructure engineering, plus hands-on experience with Jira, Confluence, Power

Qualifications

• 5+ years Technology Infrastructure Engineering and Solutions experience.
• 5+ years technical acumen in enterprise infrastructure functionality, tools, and operational processes within a financial services environment.
• 3+ years experience using enterprise execution and collaboration platforms (e.g., Jira, Confluence, Power BI, Tableau).
• 3+ years experience using Tableau, including self‑managed ETL processes and data modeling.
• 5+ years experience translating data into actionable insights and solution‑oriented recommendations.

Responsibilities

• Assess current processes and tooling within the Strategic Technology Planning (STP) organization, focusing on risk and compliance workflows, control automation, and priority problem solving for CIS leadership.
• Identify inefficiencies, manual effort, and wasted work across STP processes and translate findings into actionable improvement opportunities.
• Build and maintain a strategic execution roadmap focused on automating processes and eliminating non-value-added work.
• Leverage Power BI, Tableau, Confluence, and Jira to design more efficient, transparent, and scalable work execution within STP.
• Partner with CIS staff to align execution roadmaps with CIS technical strategy and priorities.
• Provide operational and analytical support for ongoing initiatives and ad-hoc requests for the STP executive leader and directs.
• Develop executive-ready insights, dashboards, and presentations communicating progress, risks, and opportunities.
• Demonstrate delivery excellence with the ability to meet short turnaround timelines.

Skills

Leadership

Strategic planning

Data visualization

Stakeholder management

Problem solving

Education

Bachelor's degree in a relevant field

Tools

Power BI

Tableau

Jira

Confluence

Job description

NTT DATA Services in Irving, TX is seeking a Technology Strategy & Operations Lead for a hybrid role based in Irving, TX or Charlotte, NC. You will drive process assessment, identify inefficiencies, and build a strategic execution roadmap focused on automation and value realization.

You will collaborate with CIS leadership and use executive-ready dashboards to communicate progress and risks. 5+ years in technology infrastructure engineering, plus hands-on experience with Jira, Confluence, Power