Technology Specialist II

Torrington School District; Torrington (CT); On-site; USD 40,000 - 60,000; Full time

Job summary

Torrington School District is seeking a dedicated individual for a technology support position. This role involves providing hardware, software, and networking technical support to the Torrington Public Schools community. Ideal candidates will have at least 3 years of relevant experience and must be comfortable working with students, staff, and parents.

The position demands strong communication skills, customer service orientation, and the ability to handle physical tasks. Applicants should be familiar with various operating systems, including Windows and Mac, and tools like GSuite and Zoom.

Qualifications

• At least 3 years of technology experience, including imaging computers, user management, and troubleshooting.
• Must be able to lift 50+ lbs and stand for long periods.
• Comfortable working with staff, students, and parents.

Skills

Customer service orientation

Strong communication

Team player

Tools

Windows Operating Systems

Chromebooks

GSuite

Mac OS

Enterprise WiFi

Zoom

Smartboards

Job description

REPORTS TO: Director of Technology Services

Job Goal

To provide hardware, software and networking technical support to the Torrington Public Schools community.

Applicant Requirements

• At least 3 years’ technology experience including but not limited to: imaging computers, user management, device lifecycle, Gsuite, Chromebook troubleshooting, Enterprise WiFi, Helpdesk;
• Must be very customer oriented and comfortable working with staff, students and parents;
• Must be able to stand for long periods of time;
• Must be able to lift 50+ lbs;
• Must be a strong communicator;
• Must be a team player.

Experience Requirements

• Windows Operating Systems (Windows 10, Windows Server, Hyper V)
• Chromebooks
• iPads
• GSuite
• Mac OS
• Enterprise WiFi
• Zoom
• Smartboards

Preferred Experience

• Power School
• Destiny
• JAMF
• Video and audio editing
• Tricaster
• Rubrik
• Carbon Black
• Security (Milestone)
• VPN
• Freshdesk (Helpdesk)

See attached job description for detailed typical duties and responsibilities.

Terms of Employment

Twelve-month year.

Evaluation

Performance of this job will be evaluated by the Director of Technology Services.

The Torrington Board of Education does not discriminate on the basis of race, color, religion, marital status, national/ethnic origin, age, sex, sexual orientation or disability in its programs, activities, and employment practices, as set forth in compliance with the Office for Civil Rights, Title VI, Title IX, and Section 504. Any person having inquiries concerning Torrington Public Schools' compliance with Section 504, Title VI or Title IX should contact Kimberly A. Schulte, Director of Human Resources, at Torrington Public Schools, 50 Major Besse Drive, Torrington Connecticut or 860 489-2327, ext. 5450.