Technology Specialist-Corrections

Jackson County Missouri; United States; On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health care

Dental

Life insurance

Vacation time

Sick leave

Pension plan

Job summary

Jackson County Missouri is seeking an IT support specialist for the Corrections Department to respond to staff requests for a wide range of electronic and surveillance systems. You will review, forward, and collaborate with the IT team and service providers, perform maintenance and replacements, and evaluate systems monthly with recommendations.

The role requires an associate degree or five years of experience, a valid driver's license, on-call duties outside regular hours, and the ability to

Qualifications

• Associate's Degree in Information Technology, Computer Science, or related field, or five (5) years' experience.
• Must have a valid Driver License and provide his/her own transportation.
• The associate is provided mobile devices including phone and laptop and is required to be on call outside of working hours for emergency support requirements.
• Must submit to/pass a police background and drug screen.

Responsibilities

• Responds to user requests for support or services including but not limited to touch screen systems, radios, intercoms, CCTV/ video surveillance systems, metal detectors, electronic access control systems, camcorders, body scanning equipment and any other common electronic or technology related hardware or software.

Skills

On-call availability

Driver license

Background check & drug screen

Education

Associate's degree in IT or related field

Five years' experience

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Department: Corrections Grade: 200 Salary: $26.21/hour

Job Duties:

• Responds to user requests for support or services including but not limited to touch screen systems, radios, intercoms, CCTV/ video surveillance systems, metal detectors, electronic access control systems, camcorders, body scanning equipment and any other common electronic or technology related hardware or software.
• Reviews incoming support requests from staff members, forwards and collaborates with Jackson County IT Department, outside vendors or service providers.
• Provides regular maintenance and repair, replacement or parts including but not limited to cameras, hardware, electronic intercom, or communication devices.
• Evaluates technology systems and operations monthly and submits findings and recommendations.
• Works with users in conducting training in the use of Detention Center specific software applications and methods, inmate tracking system hardware and software, electronic access control and CCTV/video surveillance hardware and software.

Minimum Qualifications:

• Associate's Degree in Information Technology, Computer Science, or related field, or five (5) years' experience.
• Must have a valid Driver License and provide his/her own transportation.
• The associate is provided mobile devices including phone and laptop and is required to be on call outside of working hours for emergency support requirements.
• Must submit to/pass a police background and drug screen.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! The associates of Jackson County fill a vast array of positions, but they are all part of one team, sharing a common goal - serving the citizens of Jackson County. Jackson County is a wonderful place to work!

Benefits:

• health care
• dental
• life insurance
• vacation time
• sick leave
• a pension plan
• plus many more!