Technology Solutions Engineer for Student Services

Research Foundation of The City University of New York; New York (NY); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

RFCUNY Employee Benefits and Accruals

Job summary

The Research Foundation of the City University of New York (RFCUNY) invites applications for a Technology Solutions Engineer at the CUNY CARES program in New York. You will design, implement, and maintain technology solutions that improve how students access services and supports.

You will lead integrations across Dynamics 365, HubSpot, APIs, and cloud infrastructure, develop automation with Power Automate, and create reporting dashboards while ensuring security and data governance.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Data Science, or related field.
• 5–7 years of professional experience in software engineering, systems implementation, application development, solutions engineering, or related technical roles.
• Experience working with APIs, databases, and cloud-based applications.
• Proficiency in at least one modern programming language, such as Python, JavaScript, or TypeScript.
• Demonstrated experience managing technical projects and independently driving work from requirements gathering through implementation.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively with both technical and non-technical stakeholders.

Responsibilities

• Design, develop, and maintain integrations across multiple technology platforms, including Microsoft Dynamics 365, HubSpot, and other university systems.
• Support the implementation, configuration, and ongoing enhancement of technology platforms used by CUNY CARES.
• Develop and maintain APIs, data exchange processes, and system interoperability solutions.
• Design and implement workflow automation solutions using Microsoft Power Automate and related technologies.
• Support Azure-based applications, services, and infrastructure used by CUNY CARES.
• Develop and maintain reporting solutions, dashboards, and data management tools.
• Provide ongoing maintenance and technical support for existing applications and integrations.
• Develop technical documentation, implementation guides, and user support materials.
• Ensure technology solutions align with standards related to security, privacy, accessibility, and data governance.
• Other duties as assigned.

Skills

Python

JavaScript

TypeScript

Analytical thinking

Communication skills

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, Data Science, or a related field

Tools

Dynamics 365

HubSpot

Azure

Power Automate

SQL

Job description

The Research Foundation of the City University of New York (RFCUNY) invites applications for a Technology Solutions Engineer at the CUNY CARES program in New York. You will design, implement, and maintain technology solutions that improve how students access services and supports.

You will lead integrations across Dynamics 365, HubSpot, APIs, and cloud infrastructure, develop automation with Power Automate, and create reporting dashboards while ensuring security and data governance.