Technology Services Technician I - IT Support & Deployments

UPS; Davenport (IA); On-site; USD 30,000 - 37,000; Full time

Job summary

UPS is seeking an entry-level IT Technician in Davenport, IA to support delivery of customized IT solutions and projects. The role involves coordination with internal teams and external vendors to ensure high-quality customer experiences while maintaining cost controls and asset security.

Responsibilities include assisting with technical deployments, training, and 24x7 service tracking. Must be located locally or willing to relocate; physical requirements include lifting up to 70 pounds per UPS

Qualifications

• Ability to convey technical information to diverse users clearly.
• Fundamental knowledge of Windows operating systems and network basics.
• Preferred certifications (A+, Network+) and related IT experience.

Responsibilities

• Execute and support IT solutions and projects for customers.
• Coordinate with cross-functional teams and vendors to deliver services.
• Maintain cost controls, equipment inventory, and system security.

Skills

Technical communication

Windows OS

VPN

Remote Desktop

Active Directory

A+ Certification

Network+ Certification

Job description

UPS is seeking an entry-level IT Technician in Davenport, IA to support delivery of customized IT solutions and projects. The role involves coordination with internal teams and external vendors to ensure high-quality customer experiences while maintaining cost controls and asset security.

Responsibilities include assisting with technical deployments, training, and 24x7 service tracking. Must be located locally or willing to relocate; physical requirements include lifting up to 70 pounds per UPS