Technology Services Intern: Build Real Solutions & Docs

Collections That Care; New York (NY); On-site; USD 30,000 - 36,000; Part time

Job summary

The Whitney Museum of American Art invites applications for a spring 2027 Technology Services Intern. You will build small, usable solutions and craft supporting documentation that staff rely on daily. The role emphasizes hands-on development, AI-assisted work, and clear communication.

Expected projects include turning ideas into finished scripts or automations, authoring knowledge base articles, and delivering a final handover with a walkthrough for ongoing use.

Qualifications

• Currently enrolled undergraduate junior or senior.
• Hands-on experience using an AI assistant such as Claude to write code or documentation, with examples to show and the ability to explain the approach taken.
• Clear written English, and able to explain a technical step to a reader who is not technical.
• Comfortable finishing something small rather than starting something large.
• Desired: able to write and debug a script in PowerShell or Python.
• Desired: interest in museums, cultural institutions, or nonprofit technology.
• No prior professional experience required.
• Prior IT support or help desk experience is not required. Certifications are not required.

Responsibilities

• Build solutions from the Idea List, scope down to finishable tasks, build it (PowerShell, Python, Power Automate, SharePoint, Freshservice, or small web page).
• Test with staff and provide working solution, documentation, and walkthrough.

Skills

AI coding

PowerShell

Python

Claude

English writing

Education

Undergraduate status

Tools

Claude

Job description

The Whitney Museum of American Art invites applications for a spring 2027 Technology Services Intern. You will build small, usable solutions and craft supporting documentation that staff rely on daily. The role emphasizes hands-on development, AI-assisted work, and clear communication.

Expected projects include turning ideas into finished scripts or automations, authoring knowledge base articles, and delivering a final handover with a walkthrough for ongoing use.