Spring 2027 Technology Services Internship

Collections That Care; New York (NY); On-site; USD 30,000 - 36,000; Part time

Job summary

The Whitney Museum of American Art invites applications for a spring 2027 Technology Services Intern. You will build small, usable solutions and craft supporting documentation that staff rely on daily. The role emphasizes hands-on development, AI-assisted work, and clear communication.

Expected projects include turning ideas into finished scripts or automations, authoring knowledge base articles, and delivering a final handover with a walkthrough for ongoing use.

Qualifications

• Currently enrolled undergraduate junior or senior.
• Hands-on experience using an AI assistant such as Claude to write code or documentation, with examples to show and the ability to explain the approach taken.
• Clear written English, and able to explain a technical step to a reader who is not technical.
• Comfortable finishing something small rather than starting something large.
• Desired: able to write and debug a script in PowerShell or Python.
• Desired: interest in museums, cultural institutions, or nonprofit technology.
• No prior professional experience required.
• Prior IT support or help desk experience is not required. Certifications are not required.

Responsibilities

• Build solutions from the Idea List, scope down to finishable tasks, build it (PowerShell, Python, Power Automate, SharePoint, Freshservice, or small web page).
• Test with staff and provide working solution, documentation, and walkthrough.

Skills

AI coding

PowerShell

Python

Claude

English writing

Education

Undergraduate status

Tools

Claude

Job description

Summary

The Whitney seeks a Technology ServicesInternfor the spring 2027 semester.

One or two solutions built properly, plus the documentation that goes with them, is the whole job. The museum gets solutions that are actually in use. The intern leaves with a portfolio of work that real people depend on.

Expected Projects & Assignments
Build Solutions from the Idea List

• Review the Technology Services Idea Management list with the Director and select one or two ideas to take on for the term
• Scope each one down to something that can be finished in the time available: what it does, what it does not do, and who uses it
• Build it. Depending on the idea, this means a PowerShell or Python script, a Power Automate flow, a SharePoint page, a Freshservice workflow, or a small web page
• Test it with a staff member who actually has the problem before calling it done
• Hand it over at the end of the term: working solution, documentation, and a walkthrough for whoever runs it next

Knowledge Base Documentation

• Write staff-facing knowledge base articles for the solutions built, and for existing fixes the team has never written down
• Follow the department’s established article format: structured metadata, plain language, numbered steps, and screenshots where they help
• Submit articles through the department’s documentation repository and review process. Version control fundamentals are taught on the job
• Target for the term: four to six published articles

Working with AI

• Use Claude for drafting, code, troubleshooting, and documentation, and be able to explain the approach taken
• Write prompts that carry enough context to produce a usable result
• Verify what comes back. Test the code, check the facts, and read anything going to staff line by line before it publishes
• Report back where the AI got it wrong. This informs both the team’s practice and the museum’s wider AI enablement work

Team Participation

• Attend the Technology Services weekly team meeting and give a short update on what is built and what is blocked
• Keep assigned ideas current in Asana so the team can see status without asking
• Flag anything discovered along the way that should become its own idea or ticket

Key Details

Stipend: $3,000

Duration: January 18 – April 26, 2027

Schedule: PT (16–21 hours/week)

Deadline:November 9, 2026

Eligibility

Skills & Qualifications

• Currently enrolled undergraduate junior or senior. Computer science, information systems, digital humanities, museum studies with a technology focus, or a related field. Coursework matters less than being able to show something built.
• Required. Hands-on experience using an AI assistant such as Claude to write code or documentation, with examples to show and the ability to explain the approach taken.The term is short, so the intern should arrive ready to build with AI rather than learn it here.
• Required. Clear written English, and able to explain a technical step to a reader who is not technical
• Required. Comfortable finishing something small rather than starting something large
• Desired. Able to write and debug a script in at least one language, PowerShell or Python
• Desired. Interest in museums, cultural institutions, or nonprofit technology
• No prior professional experience required. This is an entry-level internship. Coursework, personal projects, hackathons, and open source contributions all count as evidence of ability.
• Prior IT support or help desk experience is not required. Certifications are not required

About

The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States.