Technology Sales Supervisor – Student Team Lead

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 26,000 - 29,000; Full time

Job summary

University Stores' TigerTech unit seeks a Sales Supervisor to lead day-to-day sales floor activities, supervise part-time student staff, and support inventory management and routine purchasing. The role collaborates with eCommerce, Order Fulfillment, and service technicians to fulfill customer orders.

This on-campus position emphasizes knowledgeable technology sales, strong customer service, staff training, and adherence to university procedures.

Qualifications

• High school diploma or equivalent with 1 year of experience or equivalent knowledge and skills.
• Experience selling technology products is a plus.
• Experience supervising student or part-time staff is preferred.

Responsibilities

• Provide knowledgeable technology sales help and maintain strong customer service standards on the TigerTech sales floor.
• Answer customer questions and coordinate customer, web, departmental, and special orders, ensuring information is complete and accurate.
• Verify customer eligibility and collaborate with eCommerce, Order Fulfillment, and other UM Stores areas to resolve issues.
• Keep current on technology products, warranties, UM Stores programs, and university procedures.
• Supervise and train part-time student employees: create schedules, coordinate coverage, monitor attendance and performance.
• Review timesheets and leave requests, align with university policies and FLSA.
• Maintain an organized sales floor with current products and signage per merchandising standards.
• Assist with inventory and purchasing under the buying authority of the Associate Director of Technology Sales.
• Collaborate with service technicians, marketing, vendors, and university partners to serve TigerTech customers.

Skills

Customer service

Consultative selling

Scheduling

Training

Staff supervision

POS systems

Inventory management

Documentation accuracy

Vendor communication

Education

High school diploma

Job description

University Stores' TigerTech unit seeks a Sales Supervisor to lead day-to-day sales floor activities, supervise part-time student staff, and support inventory management and routine purchasing. The role collaborates with eCommerce, Order Fulfillment, and service technicians to fulfill customer orders.

This on-campus position emphasizes knowledgeable technology sales, strong customer service, staff training, and adherence to university procedures.