Technology Project Manager

Saint Louis University; Town of Olive (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

Saint Louis University is seeking a Technology Manager to lead the Workforce Center’s technology strategy and operations. You will design and optimize a modern tech stack for virtual learning, business operations, and customer engagement, managing a team and coordinating vendors to drive growth.

The role combines hands-on systems management with strategic planning, supporting 1,000+ students, instructors, and staff while ensuring data security and compliance within an education/nonprofit setting.

Qualifications

• Bachelor’s degree or equivalent in IT or related field.
• 6+ years of progressively responsible IT experience, including management.

Responsibilities

• Manage student-facing systems (Canvas, DestinyOne, Salesforce, Zoom) and LMS platform infrastructure.
• Oversee core business technologies: email marketing, engagement tools, digital badging, evaluation platforms.
• Provide first-line IT support to 1,000+ users annually (students, instructors, staff).
• Lead technology projects from planning through execution to support growth.
• Supervise technical staff for systems support, data ops, and virtual learning infra.
• Collaborate to uphold data security, accessibility, and compliance; coordinate with IT Services and vendors.
• Manage licensing and lifecycle of student-facing software and virtual labs.

Skills

Project management

Enterprise IT systems

Vendor management

SaaS platforms

CRM administration

Education

Bachelor’s degree in IT or related field

Tools

Salesforce

Canvas (LMS)

DestinyOne

Zoom/WebEx

WordPress

HTML

JavaScript

CSS

APIs

XML

PHP

SQL

Job description

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

Technology Manager - Workforce Center Job Summary Under the guidance of the Director, the Technology Manager leads the strategy, development, and administration of the Workforce Center’s comprehensive technology ecosystem, driving digital innovation to support the Center’s mission, revenue goals, and growth trajectory. This role oversees the design, implementation, and optimization of a modern tech stack for virtual learning, business operations, and customer engagement. The manager ensures operational excellence across platforms, aligns technology with strategic goals, and delivers exceptional IT service to more than 1,000 students, instructors, and staff annually. This is a position focused on both hands-on systems management and high-level planning to expand the Center’s impact and technological Capabilities.

Primary Job Responsibilities

• Manage student-facing systems including Canvas (LMS), DestinyOne (or future registration platforms), Salesforce, Zoom/WebEx, website infrastructure including WordPress, and platforms for virtual labs and digital courseware. Enhance user experience, optimize system performance, and coordinate vendor relationships to support scalable, high-quality learning.
• Oversee core business technologies such as email marketing, customer engagement tools, digital badging, and evaluation platforms. Ensure seamless integration, accurate data, workflow automation, and continuous improvement across the technology stack.
• Provide responsive first line IT support and services to over 1,000 users annually—including students, instructors, and staff—ensuring platform reliability, accessibility, and user satisfaction.
• Lead technology projects that support program expansion and operational growth. Oversee all phases from planning to execution, ensuring alignment with strategic objectives and timelines.
• Supervise technical staff responsible for systems support, data operations, and virtual learning infrastructure. Set clear performance goals, foster professional development, and promote a collaborative, high-performing team environment.
• Collaborate with internal and University stakeholders to uphold data security, accessibility, and compliance, while serving as the primary point of contact for SLU IT Services and external vendors.
• Manage licensing and lifecycle operations for student-facing software and virtual labs. Monitor system usage, maintain documentation, streamline workflows, and contribute to long-term technology planning to support Center growth and efficiency.

Knowledge, Skills and Abilities

• Demonstrated success managing enterprise IT systems, cross-functional teams, and digital transformation initiatives within education or nonprofit environments.
• Strong project management skills with the ability to lead complex technology initiatives from planning through implementation.
• Proficient in supporting SaaS platforms, website content management systems, learning technologies, and virtual environments.
• Hands-on experience with Salesforce, including CRM administration, data management, user support, and platform integration across business systems.
• Technical expertise in HTML, JavaScript, JSP, CSS, FTP, APIs, XML, PHP and database tools including SQL for system integration and data operations.
• Skilled in vendor management, software evaluation, and aligning technology solutions to business goals through strong communication and collaboration.

Minimum Qualifications

• Bachelor’s degree
• A minimum of 6 years of progressively responsible experience in IT, including management experience.

Remote/In-Person Expectations

This position will require the individual to work primarily in the office, with the flexibility to work up to one day per week remotely upon completion of the first 6 months of initial onsite training and familiarizing with department work and operations in compliance with the requirements of the SLU Remote Staff Flexible Work Policy.

Function IT Technologists Scheduled Weekly Hours: 40

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity or other non-merit factors.

Saint Louis University is a premier employer in the St. Louis region that attracts faculty and staff from around the world. We recruit people of all faiths who share our mission to pursue truth for the greater glory of God and the service of others.