Technology Professional Development and Training Coordinator

Starshopper; Fayetteville (NC); On-site; USD 67,000 - 85,000; Full time

Job summary

A leading educational institution seeks a Technology Professional Development and Training Coordinator to enhance the technical proficiency of IT staff. This role involves developing training programs, fostering relationships, and ensuring alignment with university goals, all while providing ongoing assessments and resources. The ideal candidate will exhibit strong communication skills and experience in managing trainings and educational programs.

Benefits

Tuition waivers for employees and their families

12 official holidays

Immediate leave accrual

Qualifications

• Bachelor’s degree or equivalent experience required.
• Experience in higher education desirable.
• Must possess excellent written communication skills.

Responsibilities

• Develop relationships with campus staff to assess professional development needs.
• Plan and manage training strategies for IT departments.
• Lead sessions and provide templates for workshops.

Skills

Excellent written communications skills

Experience working in a higher education environment

Interpersonal and leadership skills

Project management principles

Education

Bachelor’s degree or equivalent work and education experience

Tools

Microsoft Office Applications

Learning management systems

Job description

Technology Professional Development and Training Coordinator

University of Arkansas, Fayetteville United States of America

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Closing Date:

06/17/2025

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date:

06/17/2025

Type of Position:

Talent and Organizational Development

Workstudy Position:

No

Job Type:

Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:

Campus Partnerships

Department's Website:

https://its.uark.edu/

Summary of Job Duties:

The Technology Professional Development and Training Coordinator is part of the Campus Partnerships team within the University Information Technology Services (UITS) organization. This role reports to the Associate CIO of Campus Partnerships and is a key contributor in the comprehensive technical development of IT staff. The Campus Partnerships Team is responsible for connecting people, resources, and technology to support and align strategy with departmental business needs to ensure the goals of the university are met. This role is focused on technical training and professional development to help realize enterprise priorities through leveraging shared expertise and common standards. The technology professional development and training coordinator is responsible for ongoing needs assessment, curation of available resources, design and development of materials, and evaluation of initiatives. By implementing a robust and dynamic training and development framework that fosters a culture of continuous learning and collaboration, this role will help to enhance the technical proficiency of our IT staff as well as increase the technical literacy of campus as a whole.

This position is responsible for:

• Developing relationships with staff in IT roles, business, and academic units across campus to ascertain technical professional development and training needs and implement programs to meet those needs.

• Developing relationships with other positions on campus responsible for training and professional development to share best practices and leverage resources.

• Planning the professional development and technical training strategy to support new initiatives, scheduled projects, and operational requirements of IT work at the university.

• Managing programs and resources for professional development and technical training in response to university needs.

• Leading sessions and providing templates to assist others with workshops and trainings.


Other duties as assigned.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree or equivalent work and education experience

Applicable equivalencies may be considered on the above qualifications.

• Excellent written communications skills as evidenced by application materials

• Experience working in a higher education environment

• Experience working cross-functionally with technical and non-technical individuals

• Experience designing learning resources

Preferred Qualifications:

• Demonstrated exceptional interpersonal and leadership skills in collaboration, facilitation, and negotiation

• Experience prioritizing project tasks and managing resources

• Significant experience assessing, revising, implementing and supporting learning resources

• Experience with change management related to large enterprise system deployments

• Proven work experience in training coordination, professional development, or a similar role, preferably within an IT environment.

Knowledge, Skills, and Abilities:

• Knowledge and understanding of a higher education organization, including goals and objectives, and policies and procedures

• Knowledge of Microsoft Office Applications, authoring software, content management tools, web-conferencing tools, video production and editing tools, learning management systems, IT Service Management tools

• Knowledge of project management principles, business case development, and organizational change management

• Exceptional written and oral communication skills

• Comfort with ambiguity and responsive to changing circumstances

• Ability to manage competing priorities and a wide range of stakeholders

• Ability to work independently and solve problems with limited supervision

• Ability to provide direction and use interpersonal influences to gain goal alignments with results versus activity-oriented outcomes

• Ability to have a positive attitude and a proactive and creative approach to problem-solving

• Ability to facilitate, lead, and assist with workshops and presentations

Additional Information:

Salary Information:

A minimum of $67,909.00, Commensurate with education and experience

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Crystal Ellis, Strategic Talent Acquisition Specialist, [e-mail]

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

N/A

Frequent Physical Activity:

N/A

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes