Technology Operations Coordinator - Professional Standards

Ability KC; Topeka (KS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits package

Winter Break paid leave

Wellness Care Leave

Job summary

Ability KC is seeking a Technology Operations Coordinator to manage technology assets, lifecycle and related administrative tasks. You will serve as the liaison between staff and outsourced IT/telecommunications providers, ensuring timely problem-solving and efficient operations across the organization.

The role emphasizes inventory control, vendor coordination, and staff training on technology equipment, with a strong focus on organization and service quality in a healthcare education setting.

Qualifications

• 1+ year of experience in technology coordination or asset management.
• Experience working with outsourced IT service providers.
• Experience managing inventories, vendors, or technology assets.
• Education or plan toward an associate degree preferred.

Responsibilities

• Coordinate technology assets lifecycle and equipment deployment.
• Maintain accurate inventories and records.
• Liaise between staff and outsourced IT/telecom providers.
• Support staff training on technology equipment.

Skills

Organizational skills

Project coordination

Microsoft 365

Communication

Customer service

Education

Associate or bachelor’s degree in IT / Business / Healthcare Administration

Tools

Ticketing systems

Inventory management software

Job description

The Technology Operations Coordinator serves as the primary internal coordinator for technology assets, equipment lifecycle management, technology-related administrative functions, and ensures problem-solving is timely and efficient to keep operations running smoothly and with the least amount of disruption. This position manages organizational inventories of computer, mobile devices, phones, software license, and related technology equipment while acting as the liaison between staff and the organization's outsourced IT and telecommunications service providers. The coordinator ensures technology resources are properly tracked, deployed, maintained, and retired while supporting technology planning and operational efficiency across the organization. The coordinator also serves as a resource for staff training for technology equipment and programs.

Education

• Associate of bachelor's degree in information technology, Business Administration, Healthcare Administration, or related field preferred.
• Experience will be considered with a plan to pursue an associate degree.

Experience

• 1+ years of experience in technology coordination, asset management, office administration, or related operational support.
• Experience working with outsourced IT service providers preferred.
• Experience managing inventories, vendors, or technology assets.

Knowledge/Skills/Licensure/Certification

• Strong organizational and project coordination skills.
• Knowledge of computer hardware, mobile devices, telecommunications, and software licensing.
• Ability to manage multiple priorities and maintain detailed records.
• Strong customer service and communication skills.
• Proficiency with Microsoft 365 applications.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Experience with asset management, ticketing or inventory tracking systems preferred.

Who We Are

Ability KC is the longest-standing private, not-for-profit, comprehensive outpatient medical rehabilitation facility in Kansas City serving thousands of individuals and their families annually and is nationally accredited and recognized as a leader in value-based care.

Our organization proudly provides a unique, personalized approach to care, serving people of all ages through educational, vocational, and therapeutic services. From helping with a child's transition to kindergarten, to helping someone relearn how to drive or return to work, we're there for our community.

Ability KC has been a designated comprehensive outpatient rehabilitation facility (CORF) since 2002, accredited by the Commission on Accreditation of Rehabilitation Facilities since 1971 and accreditation with National Association for the Education of Young Children.

Our mission

Our mission is to build brighter futures for children and adults with disabilities by providing comprehensive educational, vocational and therapeutic services.

Our Culture

We emphasize the well-being of every individual, ensuring there is meaning in what we do each day, with dedication to quality relationships, security in our finances, vibrancy in our physical and mental health and recent pride in contributions to our community. Our culture is built on three pillar principles - make a positive impact every day, embrace legacy and innovation, and together we rise.

We offer Monday - Friday services, a Comprehensive Benefit Package that includes paid Winter Break and Wellness Care Leave.

Ability KC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis or disability.

Background and post offer drug screenings required.

Join Our Team Today

With a rich history that spans over 75 years, Ability KC has provided services that have helped change and shape the lives of thousands. Come join us in our efforts.