Technology Manager - Metering Solutions

AEP Service Corporation; United States; On-site; USD 137,000 - 178,000; Full time

Job summary

American Electric Power leads the Metering organization’s technology strategy, delivery, and support for metering operations and advanced metering capabilities. The role partners with business leaders to align technology roadmaps with operational goals and customer needs, while directing staff development and cross-functional collaboration across operating companies.

You will drive risk assessment, budgeting, and project execution; foster a culture of safety, ethics, and high performance; and

Qualifications

• Bachelor’s degree required (CS/engineering/business or related field).
• 8+ years of technology experience.
• 4–6 years of direct supervision experience preferred.

Responsibilities

• Build strategic and effective business/technology peer relationships.
• Provide safety leadership and compliance without exception; ensure a strong safety culture.
• Develop financial forecasts and manage department budgets; plan O&M and CAPEX.
• Ensure ongoing reliability of technology infrastructure and business solutions.
• Lead and develop diverse, high-performing technology teams.

Education

Bachelor’s degree in computer science, engineering, business, or related technical field

Job description

Job Posting End Date

09-29-2026 Please note the job posting will close on the day before the posting end date.

Job Summary

Responsible for the strategic direction, delivery, and support of technology solutions that enable AEP's Metering organization, including metering operations, meter data management, advanced metering capabilities, and related Meter-to-Cash business processes. Partners closely with business leaders to align technology strategies, roadmaps, and investments with operational objectives and customer needs. Promotes and applies Technology processes and solutions to meet the needs and align with the strategies of the Metering organization. Responsible for directly managing and developing technology staff, building and sustaining collaborative relationships with operating companies, business units, and technology teams. Lead the teams to complete projects and/or services and perform all technology work activities via efficient processes and effective use of resources. Responsibilities include decision making, risk assessment, task prioritization/assignment/tracking, project assignment, employee development, performance feedback, motivation, team building, communication, planning, resource allocation, cost control, problem/issue/conflict resolution, customer service, and client relations. Decisions are guided by policies, procedures and business plans; receive guidance and oversight from senior manager.

Job Description

What you’ll do: Build and foster strategic and effective business and/or technology peer relationships and represent the Technology organization when collaborating with operating companies and business unit leaders. Provide safety leadership and compliance without exception; enhance a strong safety culture. Promote a winning culture that is actively engaged, mutually supportive and high-performance oriented. Provide corporate compliance leadership and accountability for NERC CIP, physical and cyber security, ethics, corporate policies, etc., without exception. Ensure ongoing reliability of the technology infrastructure and business solutions. Provide financial leadership, including strategic forecasting and planning; establish and manage departmental O&M and capital budgets in coordination with the plans of the Technology organization. Develops diverse and inclusive teams (hiring, training, performance management, culture curation) that deliver world-class technology services with a focus on an efficient and intuitive customer experience. Provide training opportunities for employees to learn and share knowledge, strengthen skills, and deepen and broaden technical and professional capabilities; ensure that all employees are well-trained, knowledgeable, enabled and focused on the success of the company. Prioritize and direct area work activities, and optimize utilization of resources. Manage resources to provide safe and timely service restoration during storms and other outages. Lead and/or direct business continuity planning and disaster recovery for the Technology organization as needed.

What we’re looking for:

• Education: Bachelor’s degree in computer science, engineering, business, or related technical field is required. An equivalent combination of education and related experience may be considered.
• Experience: In addition to any experience required above, 8 or more years of technology experience; 4-6 years of direct supervision experience preferred.

Company Information

American Electric Power (On-Site) #LI-Onsite #AEPCareers At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation

Compensation Grade: SP20-010 Compensation Range: $136,539.00 - $177,503.00

Physical Demand

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Equal Employment Opportunity Statement

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

About AEP

At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities. We're redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It’s an exciting time in the energy industry. Are you ready to be part of it? We’re looking for team members to help create the grid of the future.

Commitment to Inclusive Culture

Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.