Technology Manager

C.A. Fortune; Chicago (IL); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

PTO & Sick Days

11 paid company holidays

Bonus eligible

401k with company match

Work from home flexibility

Job summary

A leading consumer brands agency in Chicago, IL is seeking a Technology Manager to oversee day-to-day IT operations, manage technology initiatives, and lead a small IT team. The ideal candidate will demonstrate strong project management skills, experience with Microsoft 365, and the ability to communicate complex concepts clearly. The position offers a salary range of $90,000 to $110,000 and includes a hybrid work schedule. The company provides numerous perks, including PTO, parental leave, and medical benefits.

Qualifications

• Proven experience leading IT operations and driving technology initiatives.
• Strong project management track record with successful system implementations.
• Solid understanding of Microsoft 365 and cloud-based services.

Responsibilities

• Oversee daily IT operations, ensuring system performance and security.
• Manage IT budget and vendor relationships effectively.
• Lead and develop the IT team while driving project success.

Skills

IT operations management

Project management

Microsoft 365

Communication skills

Vendor management

Tools

Microsoft 365 (SharePoint, Teams, Intune)

SQL-based systems

Salesforce

Job description

What We Do

At C.A. Fortune, we aspire to maintain our position as the nation’s leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients.

Who We Are

People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. We are committed to living out our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family‑first organization and recognize the importance of a healthy and flexible work‑life balance, a positive support system, and the power of diversity and inclusion.

Overview Of The Role

• The Technology Manager for C.A. Fortune is a hands‑on and outgoing technology leader responsible for ensuring reliable, secure, and scalable technology operations while driving key system enhancements and business initiatives. This role partners closely with business leaders across C.A. Fortune to translate operational needs into practical, well‑executed technology solutions that support growth, efficiency, and data‑driven decision‑making.
• This position owns day‑to‑day IT operations, serves as the primary project manager for technology initiatives, manages IT spend and vendor relationships, and manages the IT team (2 direct reports) supporting C.A. Fortune. The ideal candidate is equally comfortable managing operational details and leading larger initiatives that modernize systems, improve user experience, and strengthen security.
• Location: Chicago, IL – hybrid schedule, in‑office 3 days a week.
• Salary: $90,000 - $110,000, based on experience, qualifications, and skills.
• Travel: Limited; occasional travel may be required for office or project needs.
• At C.A. we’re not looking for perfection, just people that want to commit to us and grow their careers long‑term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is!

What You’ll Do At C.A. Fortune

• Oversee day‑to‑day IT operations, ensuring availability, performance, and security of all systems, platforms, and end‑user technology.
• Serve as the primary project manager for IT system enhancements, implementations, and upgrades across C.A. Fortune, from planning through execution and post‑launch support.
• Lead and manage the C.A. Fortune IT team, including workload prioritization, coaching, performance management, and professional development.
• Own IT expense management and procurement, ensuring cost‑effective use of technology resources and alignment with business priorities.
• Manage relationships with technology vendors, consultants, and service providers, including contract review, renewals, and performance oversight.
• Partner with business stakeholders to evaluate technology needs, recommend solutions, and ensure successful adoption of tools and platforms.
• Ensure appropriate IT policies, standards, documentation, and best practices are maintained and followed.
• Communicate with leadership and end users on system status, initiatives, risks, and improvements.
• Perform other duties as assigned to support evolving business and technology needs.

What You Should Bring To The Table

• Demonstrated experience leading IT operations and technology initiatives in a modern, Microsoft‑centric environment.
• Strong project management skills with a track record of successfully delivering system implementations and enhancements.
• Experience managing and developing an IT team, including setting priorities, providing technical guidance, and supporting career growth.
• Solid understanding of Microsoft 365, including SharePoint, Teams, Entra ID, Intune, and related collaboration and identity platforms.
• Working knowledge of infrastructure, networking, endpoint management, security controls, and cloud‑based services.
• Experience managing IT budgets, expenses, licensing, and vendor relationships.
• Ability to balance hands‑on problem solving with strategic planning and stakeholder communication.
• Strong communication skills, with the ability to translate technical concepts into clear business context.

You Will Stand Out If You Have

• Experience supporting data platforms, integrations, or analytics tools (e.g., SharePoint, Snowflake, SQL‑based systems, or BI solutions).
• Experience supporting Salesforce, ERP, or line‑of‑business applications in a sales, marketing, or consumer goods organization.
• Deep experience with SharePoint Online and Microsoft 365 collaboration tools, including site architecture, permissions, metadata, document libraries, and lifecycle management.
• Experience leading the evolution of document management practices, including governance, version control, information architecture, and user adoption across a growing organization.
• Comfort operating in a fast‑paced, evolving environment with the ability to adapt quickly to new priorities, technologies, and business needs.

Perks

• PTO & Sick Days
• 11 paid company holidays
• 1 Floating holiday
• 2 paid volunteer days per year
• Bonus eligible
• 3 months fully paid parental leave (regardless of gender)
• Medical, dental, and vision
• Paid company life insurance
• 401k with company match
• Summer hours (half day Fridays from Memorial Day through Labor Day)
• Work from home flexibility

Come As You Are

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.