Technology Leader, Enterprise Apps & AI Delivery

Raymond James; Saint Petersburg (FL); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Raymond James seeks an experienced Associate Director of Technology to lead applications supporting Procurement, Corporate Real Estate, and Office Services. This hands-on leader will grow and mentor a blended team, partner with business leaders, and set technical direction to deliver reliable, scalable solutions.

You will own application delivery and production performance, drive modern engineering practices, and accelerate responsible use of AI and automation.

Qualifications

• 10+ years of progressive technology experience in application development, enterprise platforms, or application management.
• 6+ years of technology leadership or management experience, including developers, analysts, technical leads, and/or contractors.
• Strong understanding of the full software development lifecycle, including requirements, architecture/design, development, testing, deployment, and production support.
• Hands-on technical leadership experience with ServiceNow or a comparable enterprise workflow platform and/or Contract Lifecycle Management technology.
• Demonstrated ability to understand and challenge solution architecture, integrations, data flows, application design, and technical implementation decisions.
• Strong communication and stakeholder-management skills, with the ability to work effectively with executives, business partners, engineers, vendors, and cross-functional technology teams.

Responsibilities

• Lead, coach, and develop a blended team of full-time associates and contractors.
• Own application delivery and production performance, including projects, enhancements, support, incidents, releases, and vendor coordination.
• Partner with business leaders to translate priorities into scalable technology solutions and actionable roadmaps.
• Provide hands-on technical leadership across architecture, integrations, data flows, configuration, development, and production troubleshooting.
• Guide the delivery and support of ServiceNow or comparable enterprise workflow platforms and Contract Lifecycle Management solutions.
• Establish strong SDLC, engineering, testing, documentation, release, and quality standards.
• Drive application stability through effective incident management, root-cause analysis, and elimination of recurring issues.
• Identify practical opportunities to use AI, automation, and modern engineering practices to improve productivity, quality, cycle time, and business outcomes.
• Manage priorities, capacity, and resources across employees, contractors, vendors, and multiple concurrent initiatives.
• Build a culture of accountability, collaboration, continuous improvement, and strong execution.

Skills

People leadership

Technical depth

Business partnership

Execution discipline

Communication

Stakeholder management

Education

Bachelor's degree

Tools

ServiceNow

Contract Lifecycle Management

AWS

Azure

GCP

CI/CD

Jenkins

Git

Job description

Raymond James seeks an experienced Associate Director of Technology to lead applications supporting Procurement, Corporate Real Estate, and Office Services. This hands-on leader will grow and mentor a blended team, partner with business leaders, and set technical direction to deliver reliable, scalable solutions.

You will own application delivery and production performance, drive modern engineering practices, and accelerate responsible use of AI and automation.