Technology Integration & Support Engineer

Guardian Dentistry Partners; Miami (FL); Remote; USD 70,000 - 85,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental & Vision Insurance

Generous PTO

Paid holidays

Remote role with flexibility

Job summary

Guardian Dentistry Partners is seeking a Technology Integration & Support Engineer on a 1-year contract to lead technology onboarding across the network, manage MSPs, and coordinate PMS conversions for practice transitions.

Responsibilities include supporting Denticon, Microsoft 365, Teams, SharePoint, and IAM, Intune, Entra ID, and SSO integrations, with HIPAA security practices. Remote, United States-based role offering growth opportunities.

Qualifications

• 3+ years of experience working with an MSP and/or dental practice technology.
• Hands-on PMS conversions experience.
• Experience with one or more dental PMS platforms such as Denticon, Dentrix, Open Dental, or Eaglesoft.
• 3+ years of experience with Microsoft 365, Azure/Entra ID, and identity/access management.
• Hands-on experience with Microsoft Intune, Conditional Access, and endpoint management.
• Strong organizational, project coordination, and problem-solving skills.
• Ability to work independently while collaborating across a remote organization.
• Must reside in the United States.

Responsibilities

• Lead technology onboarding and PMS conversions during practice transitions.
• Partner with and manage external MSPs, including coordinating service requests, dispatches, escalations, and resolutions.
• Support core platforms including Denticon, Microsoft 365, Teams, SharePoint, EDR, and RMM.
• Manage employee onboarding/offboarding, access, equipment, and technology setup.
• Administer Microsoft Intune, Entra ID, Conditional Access, IAM, endpoint compliance, and device lifecycle management.
• Manage domains, DNS, technology orders, and internal IT tickets through Freshdesk.
• Support SharePoint, Teams, Power Platform, Power Automate, and SSO integrations.
• Partner with technology vendors and third-party dental platforms such as Jarvis and Dental Intelligence.
• Maintain security best practices related to MFA, endpoint protection, access control, and HIPAA compliance.
• Collaborate with Operations, Finance, Clinical, and Revenue Cycle teams to ensure technology supports business needs.

Skills

MSP management

PMS conversions

Microsoft 365

Intune

Entra ID

Conditional Access

SSO

Endpoint management

SharePoint

Power Platform

Power Automate

Teams

HIPAA compliance

Education

Bachelor's degree in IT or related field

Tools

Denticon

Dentrix

Open Dental

Eaglesoft

Freshdesk

Job description

Location:Guardian CorporateTechnology Integration & Support Engineer – 1-Year ContractAbout Guardian Dentistry PartnersGuardian Dentistry Partners is a fast-growing Dental Partnership Network (DPN) focused on empowering dentist entrepreneurs and their teams. We combine the strength of local practice identity with the technology, resources, and scale needed to support sustainable growth.The OpportunityWe are seeking an experienced Technology Integration & Support Engineer to join our team on a 1-year contract basis.This role will support technology operations across our growing network of dental practices, with a focus on MSP management, dental technology, PMS conversions, Microsoft 365 administration, system integrations, and practice-level technology support.The ideal candidate has hands-on experience working with Managed Service Providers (MSPs) and/or dental practice technology and is comfortable managing multiple priorities in a fast-paced, distributed environment.At the conclusion of the 1-year contract, Guardian will reevaluate business and technology needs to determine future opportunities.What You'll DoLead technology onboarding and PMS conversions during practice transitions.Partner with and manage external MSPs, including coordinating service requests, dispatches, escalations, and resolutions.Support core platforms including Denticon, Microsoft 365, Teams, SharePoint, EDR, and RMM.Manage employee onboarding/offboarding, access, equipment, and technology setup.Administer Microsoft Intune, Entra ID, Conditional Access, IAM, endpoint compliance, and device lifecycle management.Manage domains, DNS, technology orders, and internal IT tickets through Freshdesk.Support SharePoint, Teams, Power Platform, Power Automate, and SSO integrations.Partner with technology vendors and third-party dental platforms such as Jarvis and Dental Intelligence.Maintain security best practices related to MFA, endpoint protection, access control, and HIPAA compliance.Collaborate with Operations, Finance, Clinical, and Revenue Cycle teams to ensure technology supports business needs.What We're Looking ForRequired:3+ years of experience working with an MSP and/or dental practice technology.Hands-on experience with PMS conversions.Experience with one or more dental PMS platforms such as Denticon, Dentrix, Open Dental, or Eaglesoft.3+ years of experience with Microsoft 365, Azure/Entra ID, and identity/access management.Hands-on experience with Microsoft Intune, Conditional Access, and endpoint management.Strong organizational, project coordination, and problem-solving skills.Ability to work independently while collaborating across a remote organization.Must reside in the United States.Preferred:Dental or DSO experience.Experience managing MSP/vendor relationships.Experience with SharePoint Online, Teams, Power Platform, Power Automate, or SSO.Experience training end users on PMS or technology systems.Bachelor's degree in IT, Computer Science, or related field.What You'll BringA strong ownership mindset and willingness to jump in and solve problems.Excellent communication and follow-through.The ability to manage multiple projects, vendors, and practice needs simultaneously.Curiosity and a willingness to learn new technology and systems.A customer-focused approach to supporting dental practices and internal teams.Compensation & Benefits$70,000 – $85,000 + performance-based bonus opportunity1-year contract position with benefits401(k) with company matchMedical, Dental & Vision InsuranceGenerous PTO + paid holidaysRemote role with flexibility and autonomyOpportunity to work with a rapidly growing Dental Partnership NetworkExposure to enterprise-level technology integrations and large-scale projectsFLSA Status:ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.