Technology Integration & Support Engineer

Guardian Dentistry; Miami, Northern (FL, KY); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Remote role

Medical, Dental & Vision Insurance

401(k) with company match

Generous PTO + paid holidays

Benefit coverage

Job summary

Guardian Dentistry Partners is seeking a Technology Integration & Support Engineer for a 1-year contract to drive onboarding, PMS conversions, MSP coordination, and platform administration across our dental practices. You will manage Microsoft 365, Intune, Entra ID, SharePoint, Teams, IAM, and vendor relationships, while supporting security, HIPAA compliance, and remote operations across the network.

Required: 3+ years MSP or dental tech experience, US residency; preferred: dental/DSO experience

Qualifications

• 3+ years of experience working with an MSP and/or dental practice technology.
• Hands-on experience with PMS conversions.
• Experience with one or more dental PMS platforms such as Denticon, Dentrix, Open Dental, or Eaglesoft.
• 3+ years of experience with Microsoft 365, Azure/Entra ID, and identity/access management.
• Hands-on experience with Microsoft Intune, Conditional Access, and endpoint management.
• Strong organizational, project coordination, and problem-solving skills.
• Ability to work independently while collaborating across a remote organization.
• Must reside in the United States.

Responsibilities

• Lead technology onboarding and PMS conversions during practice transitions.
• Partner with and manage external MSPs, including coordinating service requests, dispatches, escalations, and resolutions.
• Support core platforms including Denticon, Microsoft 365, Teams, SharePoint, EDR, and RMM.
• Manage employee onboarding/offboarding, access, equipment, and technology setup.
• Administer Microsoft Intune, Entra ID, Conditional Access, IAM, endpoint compliance, and device lifecycle management.
• Manage domains, DNS, technology orders, and internal IT tickets through Freshdesk.
• Support SharePoint, Teams, Power Platform, Power Automate, and SSO integrations.
• Partner with technology vendors and third-party dental platforms such as Jarvis and Dental Intelligence.
• Maintain security best practices related to MFA, endpoint protection, access control, and HIPAA compliance.
• Collaborate with Operations, Finance, Clinical, and Revenue Cycle teams to ensure technology supports business needs.

Skills

MSP Experience

Dental PMS

PMS Conversions

Microsoft 365

Entra ID

Intune

Endpoint Management

IAM

Vendor Mgmt

Remote Collaboration

Education

Bachelor's in IT/CS or related

Tools

Microsoft Intune

Entra ID

SharePoint Online

Teams

Power Platform

Power Automate

SSO

Job description

# Technology Integration & Support Engineer – 1-Year Contract## About Guardian Dentistry PartnersGuardian Dentistry Partners is a fast-growing Dental Partnership Network (DPN) focused on empowering dentist entrepreneurs and their teams. We combine the strength of local practice identity with the technology, resources, and scale needed to support sustainable growth.## The OpportunityWe are seeking an experienced Technology Integration & Support Engineer to join our team on a 1-year contract basis.This role will support technology operations across our growing network of dental practices, with a focus on MSP management, dental technology, PMS conversions, Microsoft 365 administration, system integrations, and practice-level technology support.The ideal candidate has hands-on experience working with Managed Service Providers (MSPs) and/or dental practice technology and is comfortable managing multiple priorities in a fast-paced, distributed environment.At the conclusion of the 1-year contract, Guardian will reevaluate business and technology needs to determine future opportunities.### What You'll Do* Lead technology onboarding and PMS conversions during practice transitions.* Partner with and manage external MSPs, including coordinating service requests, dispatches, escalations, and resolutions.* Support core platforms including Denticon, Microsoft 365, Teams, SharePoint, EDR, and RMM.* Manage employee onboarding/offboarding, access, equipment, and technology setup.* Administer Microsoft Intune, Entra ID, Conditional Access, IAM, endpoint compliance, and device lifecycle management.* Manage domains, DNS, technology orders, and internal IT tickets through Freshdesk.* Support SharePoint, Teams, Power Platform, Power Automate, and SSO integrations.* Partner with technology vendors and third-party dental platforms such as Jarvis and Dental Intelligence.* Maintain security best practices related to MFA, endpoint protection, access control, and HIPAA compliance.* Collaborate with Operations, Finance, Clinical, and Revenue Cycle teams to ensure technology supports business needs.### What We're Looking For**Required:*** 3+ years of experience working with an MSP and/or dental practice technology.* Hands-on experience with PMS conversions.* Experience with one or more dental PMS platforms such as Denticon, Dentrix, Open Dental, or Eaglesoft.* 3+ years of experience with Microsoft 365, Azure/Entra ID, and identity/access management.* Hands-on experience with Microsoft Intune, Conditional Access, and endpoint management.* Strong organizational, project coordination, and problem-solving skills.* Ability to work independently while collaborating across a remote organization.* Must reside in the United States.**Preferred:*** Dental or DSO experience.* Experience managing MSP/vendor relationships.* Experience with SharePoint Online, Teams, Power Platform, Power Automate, or SSO.* Experience training end users on PMS or technology systems.* Bachelor's degree in IT, Computer Science, or related field.### What You'll Bring* A strong ownership mindset and willingness to jump in and solve problems.* Excellent communication and follow-through.* The ability to manage multiple projects, vendors, and practice needs simultaneously.* Curiosity and a willingness to learn new technology and systems.* A customer-focused approach to supporting dental practices and internal teams.### Compensation & Benefits* $70,000 – $85,000 + performance-based bonus opportunity* 1-year contract position with benefits* 401(k) with company match* Medical, Dental & Vision Insurance* Generous PTO + paid holidays* Remote role with flexibility and autonomy* Opportunity to work with a rapidly growing Dental Partnership Network* Exposure to enterprise-level technology integrations and large-scale projects