Technology Innovation Data Specialist

Four Seasons; United States; On-site; USD 35,232 - 50,179; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k participation with company matching

Complimentary stays at Four Seasons worldwide

Free employee meals

Free employee parking

Job summary

Four Seasons is seeking a Technology Innovation Data (IT) Specialist for its Silicon Valley location. This non-management, hourly position focuses on maintaining computer systems and ensuring efficient data communications.

The role requires strong technical and customer service skills. The successful candidate will enjoy a competitive wage of $31/hour, medical benefits, and complimentary stays at Four Seasons properties.

Qualifications

• Technical background, MCSE or strong networking skills preferred.
• 1 year experience in hotel IT.
• Ability to troubleshoot and provide system support services.

Responsibilities

• Maintain all computer systems and data communications activities.
• Troubleshoot issues as they arise.
• Assist with network support and security of the hotel network.

Skills

Technical background, MCSE

Networking skills

Customer service skills

Problem-solving ability

Knowledge of Desktop OS and applications

Education

1 year experience in hotel IT

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A contemporary business hub with the highest standards of innovative hospitality. At the heart of Silicon Valley, experience a first-hand connection to the region’s tech legacy, sports and music venues and discover local adventures blended with artful sophistication. Four Seasons Hotel Silicon Valley brings an inventive approach to creative events, seasonal pop-up experiences, lifestyle facilities and culinary craftsmanship that culminate in the ultimate urban getaway.

Four Seasons Hotel Silicon Valley is proud to provide our guest the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Role

We are currently recruiting for a Technology Innovation Data (IT) Specialist. This is a non-management, hourly position. A Technology Innovation Data (IT) Specialist is responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property.

PreferredQualifications

Seeking an individual with the right attitude, dependable, willingness to learn and great customer service skills. Other highly desirable qualifications (however not required):

• Technical background, MCSE or strong networking skills.
• Prior education and/or experience supporting complex networks.
• 1 years’ experience in hotel IT.
• Ability to problem-solve and trouble-shoot issues as they arise.
• Ability to provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.
• Knowledgeableof Desktop OS and applications including patches.
• Ability to assist withat network support and security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc).
• Perform all other tasks or projects as assigned by hotel management.
• Flexible schedule required to include weekends and holidays
• All applicants must have the proper legal documents to work in the United States.

What to Expect:

• Competitive Wage
• Wage - $31.00/hour
• Be part of a cohesive team with opportunities to build a successful career with global potential
• Medical, dental, and vision insurance
• Holiday, vacation, and sick pay
• 401k participation with a company matching program
• Complimentary stays at Four Seasons worldwide (subject to availability)
• Free employee meals prepared by the culinary team
• Complimentary dry cleaning of employee uniforms
• Free employee parking

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized