- Collaborate with healthcare clients to understand their strategic objectives and challenges.
- Formulate and communicate strategic goals and initiatives to address client needs.
- Advise clients on technology trends and solutions that align with their business objectives.
- Work closely with clients to align transformational initiatives with budgetary constraints and resource allocations.
- Lead efforts to rework and streamline business processes to enhance efficiency and effectiveness.
- Stay current on industry trends, regulations, and best practices related to healthcare technology.
- Work in support of Solution Design, Client Success and Sales Teams.
- Provide prospect/client guidance through short- and long-term strategic planning; continuously being mindful of where Abacus may contribute to the client’s long-term business success.
- Monitor and evaluate the effectiveness of technology solutions, making adjustments as needed to ensure alignment with business goals.
- Ensure appropriate client stack adoption.
- Ensure healthy gross margin of clients by analyzing service tickets and types and identify opportunities for service delivery efficiency improvements.
Requirements
- Bachelor's degree in information technology or related field is preferred.
- MSP specific experience strongly desired
- ConnectWise experience is preferred
- Project Management (PMP) certification is preferred
- 5+ years in an IT Business related role working with C-Level and IT Management.
- Complete HIPAA Privacy Security Expert Certification (CHPSE) is preferred.
Core Competencies
Demonstrates expertise in aligning healthcare technology solutions with client strategic objectives, ensuring effective project management and compliance with industry regulations. Proficient in analyzing business processes to enhance efficiency and drive client success.
Highest-signal resume keywords
- Healthcare Technology Solutions
- Project Management (PMP)
- MSP Experience
- ConnectWise Experience
- HIPAA Privacy Security Expert Certification (CHPSE)
ATS Optimization Keywords
Hard Skills
- Business Process Streamlining
- Strategic Planning
- Technology Trend Analysis
- Client Relationship Management
- Budget Management
Soft Skills
- Collaboration
- Communication
- Advisory Skills
- Problem-Solving
Certifications & Qualifications
- Project Management (PMP)
- HIPAA Privacy Security Expert Certification (CHPSE)
Industry Keywords
- Healthcare
- C-Level Engagement
- IT Management
- Service Delivery Efficiency
- Client Success
Tools & Technologies