Technology Engineer Associate — Systems & Cloud

City and County of San Francisco; San Francisco, Northern (CA, KY); Hybrid; USD 130,000 - 163,000; Full time

Job summary

City and County of San Francisco is seeking an entry-level Technology Engineer Associate (1041) to join the Systems Specialty team citywide. The role supports software systems and infrastructure across cloud, on-premises, and hybrid environments, reporting to the Tech Hire Program.

The position is full-time, permanent civil service with a salary range of $129,662 to $163,072 and requires an associate degree in a related field or an equivalent combination of education and experience.

Qualifications

• Associate degree in CS/CE/IS or closely-related field; 60+ credits with 20+ in relevant discipline.
• One year experience may substitute for the degree.
• Completion of the 1010 Information Systems Trainee Program may substitute for the degree.

Responsibilities

• Assists in day-to-day operational support for software systems, services, and supporting infrastructure, including cloud-based and on-premises environments.
• Builds, patches, tests and deploys systems across cloud/on-premises/hybrid environments to meet client needs.
• Implements changes to software systems and infrastructure to enhance performance using deployment and change management processes.
• Assists with backup, data migration and disaster recovery operations.
• Assists with software and operating system upgrades and license tracking.
• Assists with configuring security settings or access permissions for groups and individuals.
• Provides technical support (help desk) to users by troubleshooting problems related to software and application performance.
• Documents procedures and troubleshooting procedures related to software systems, platforms, and services.
• Maintains software.

Skills

Analytical thinking

Linux

VMware

Security protocols

Active Directory

Multifunction devices

Troubleshooting

Education

Associate degree in computer science, computer engineering, information systems, or closely-related field

One year of experience may substitute for the degree

Completion of the 1010 Information Systems Trainee Program may substitute for the degree

Tools

CMIS-Primavera

McAfee antivirus

NetApp

Windows

Job description

City and County of San Francisco is seeking an entry-level Technology Engineer Associate (1041) to join the Systems Specialty team citywide. The role supports software systems and infrastructure across cloud, on-premises, and hybrid environments, reporting to the Tech Hire Program.

The position is full-time, permanent civil service with a salary range of $129,662 to $163,072 and requires an associate degree in a related field or an equivalent combination of education and experience.