Technology Director

ALDF; United States; Teletrabalho; USD 150 000 - 210 000; Tempo integral

Resumo da oferta

ALDF is seeking a Technology Director to lead the Technology Department for a fully remote workforce of 80+ staff. You will set the technology strategy, own cybersecurity and information governance, and oversee Salesforce platform governance and multi-year implementation.

You will supervise the Technology Manager and Database Administrator, manage the budget, and build cross-departmental partnerships. The role demands a strategic thinker with hands-on ability, capable of shaping long-term vision

Qualificações

• Bachelor’s degree or equivalent experience in Computer Science, Information Systems, or related field.
• CISSP, CISM, IGP, CIP, or CIPP certifications preferred.
• 7+ years in technology with broad knowledge of information management and protection laws.

Responsabilidades

• Develops technology strategies, policies, and procedures to support operations.
• Leads planning with Leadership Team and stakeholders.
• Manages Technology Department budget and vendor relationships.
• Supervises Technology Manager and Database Administrator; sets goals and development plans.
• Oversees security, privacy, and compliance including AI governance and Salesforce implementation.
• Ensures system availability, backups, DR, and business continuity.
• Communicates technology vision and fosters a collaborative, service-oriented culture.
• Oversees vendor relationships and external MSP management.

Formação académica

Bachelor's degree in Computer Science, Information Systems, or related field

CISSP

CISM

IGP

CIPP

CIP

7+ years technology leadership

3+ years supervisory experience

Strong knowledge of Salesforce and Microsoft 365

Ferramentas

Salesforce

Asana

Microsoft 365

Descrição da oferta de emprego

The Technology Director leads ALDF’s Technology Department, setting the strategic direction and owning the security posture of a reliable, well-supported Technology environment for a fully remote workforce of 80+ staff. The Technology Director sets overall Technology strategy, owns cybersecurity and information governance, oversees the organization’s responsible adoption and governance of artificial intelligence (AI) tools, and directs the strategy, security, and administration of ALDF’s Salesforce platform, including its multi-year implementation. The Technology Director also manages the Technology Department budget and builds and maintains strong vendor and cross-departmental relationships. Directly supervising the Technology Manager and the Database Administrator, the Technology Director translates organizational goals into a Technology roadmap and ensures the department operates as a unified, service-oriented team. The successful candidate is a strategic thinker and self-starter with a hands-on approach, equally comfortable setting long-term vision and stepping in on day-to-day needs.

Job Duties:

Strategic Planning & Team Leadership

• Develops and implements technology strategies, policies, processes, and procedures to support ALDF’s operations, organizational needs, and strategic objectives.
• Leads technology planning initiatives in partnership with the Leadership Team and key stakeholders, delivering strategic direction and vision for the organization's information technology landscape.
• Develops and manages the Technology Department budget, ensuring cost-effective use of resources.
• Directly supervises the Technology Manager and Database Administrator: sets performance goals, conducts evaluations, and provides guidance and career development opportunities.
• Leads, motivates, and manages the Technology team, fostering a collaborative and service-oriented culture; promotes inclusion in team management and hiring practices.
• Communicates the Technology Department’s vision throughout the organization, driving a culture of innovation and adaptability.
• Owns the organization’s strategy and governance framework for the responsible, secure adoption of artificial intelligence (AI) tools; evaluates new tools and use cases, sets policy for their use, and serves as the primary resource to leadership and staff on how AI can be effectively leveraged to advance ALDF’s mission.
• Stays current on emerging technologies and trends, evaluating their potential impact on the organization.

Infrastructure, Security & Compliance

• Analyzes ALDF’s technology infrastructure and systems performance to assess operating costs, productivity, upgrade requirements, and other needs relative to organizational goals.
• Oversees the maintenance and upgrades of all technology infrastructure, including networks, cloud systems, and end-user devices, partnering with the Technology Manager on day-to-day execution.
• Ensures high availability of systems, data backups, disaster recovery plans, and business continuity measures in the event of emergency situations or data loss.
• Develops, implements, and enforces cybersecurity protocols and incident response procedures, partnering with the Technology Manager and Technology Systems Administrator on day-to-day monitoring and response.
• Ensures compliance with relevant regulations and industry standards, including data privacy laws, security regulations, and PCI standards.
• Directs the strategy, security configuration, integrations, and licensing of ALDF’s Salesforce platform, partnering directly with the Database Administrator on day-to-day administration.
• Leads ALDF’s multi-year Salesforce implementation, including oversight of the implementation vendor, timeline, and budget.
• Owns and facilitates the annual Technology security audit and related investigations, coordinating with the Technology Manager and Technology Systems Administrator on preparation.
• Develops and maintains risk management policies relating to information governance, including file intake, file release, file destruction, and data access requests.
• Ensures policies and procedures are followed regarding file transfer for incoming and outgoing attorneys and staff.
• Develops and maintains relationships with external vendors and service providers at the strategic and contractual level, partnering with the Technology Manager on day-to-day vendor and MSP management.
• Communicates effectively with internal stakeholders and external vendors; collaborates with other departments to meet their technology needs and translate technical concepts into practical solutions.
• Ensures clear documentation, user training, and support are provided for internal technology systems, security, and tools.
• Other duties as assigned.

Requirements

We Are Looking for Candidates With:

• Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent experience.
• Certifications such as CISSP, CISM, IGP, CIPP, or CIP preferred.
• At least 7 years of experience in the field of technology with broad knowledge of information management and protection laws, regulations, and best practices.
• 3+ years of supervisory experience developing and motivating technology teams.
• Experience in legal services, legal aid, or non-profit sectors is strongly preferred.
• Strong knowledge of cybersecurity, CRM platforms (esp. Salesforce), cloud platforms (esp. Microsoft 365), and legal case management systems.
• Experience leading a CRM or other enterprise platform implementation, preferably Salesforce.
• Familiarity with AI governance and the responsible adoption of AI tools in an organizational setting.
• Strong strategic, project management, and organizational skills. Experience with Asana is a plus.
• Skilled in communicating to all levels of the organization in writing, speaking, and presentation.
• Proficient in current technology systems and management tools, and in the Microsoft Office Suite or related software.
• Strong track record in system planning and implementation.
• Proven experience managing relationships with vendors/consultants, technology teams, and internal stakeholders.
• A risk management mindset with strong attention to detail. is a typo