Technology Development Specialist

Subway; Miami (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Insurance Plans (Medical/Dental/Vision

401k

Competitive Bonus

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Many More…

Job summary

Subway in Miami is seeking a Specialist, Development Technology to empower the U.S. Development team with the tools to track pipeline, manage contracts, and support franchisee relationships.

You will administer and maintain systems that monitor openings, remodels, sites, and health of franchisees, helping the team move faster without bottlenecks. You will partner with Development leaders on data-driven insights, provide frontline support, train new users, and ensure data integrity across

Qualifications

• Bachelor's degree in Business, Information Systems, Real Estate, Operations, or related field.
• 1-2 years of experience with prior exposure to data/systems administration or reporting tools preferred.
• Strong Excel and Microsoft Office skills; comfortable working in pipeline tracking, dashboard, or document management systems.
• Ability to multitask and manage live systems and trackers under deadline pressure.
• Clear written and verbal communication; able to support and train non-technical users on system tools.
• Comfortable troubleshooting data or access issues and escalating appropriately.
• Willingness to travel under 10%.

Responsibilities

• Administer and maintain the U.S. Development team's technology platforms (pipeline tracking system, document management platform, dashboard/BI tools), managing RFPs, user access, data integrity, and system configuration.
• Pipeline Tracker & Reporting — Manage the U.S. development pipeline data and streamline reports to support dashboards on development KPIs (openings, pipeline health, budget variance) for Development leadership.
• Systems Support & Training — Serve as the first point of contact for Development team members' system issues, troubleshoot data and access problems, and train new users on Development technology tools.
• Waiver & Site-Approval Workflow Support — Support waiver reviews and site-approval workflows within Development systems, routing requests to the right stakeholders on time.
• Document & Data Management — Manage document uploads and data entry across Development systems (e.g., site packages, approval documentation), ensuring accuracy and audit-readiness.

Skills

Data/systems administration experience

Excel & MS Office proficiency

Analytical mindset

Train non-technical users

Education

Bachelor's Degree in Business, Information Systems, Real Estate, Operations, or related field

Tools

Pipeline tracking system

Dashboard/BI tools

Document management systems

Job description

Ready to build what's next with one of the world's most iconic brands?

Why Join Subway?

At Subway, we are not standing still. We are building. This is a business focused on what matters most: growing franchisee profitability, strengthening our brand and creating long-term value. The people who thrive here are the ones who want to make a real impact. You will not just do the work. You will shape it.

We move fast. We think like owners. We make decisions that matter. We hold ourselves to a high standard because what we do directly impacts thousands of franchisees around the world. If you bring energy, accountability and a bias for action, you will fit right in. We take the work seriously, but we also know the best results come from teams that support each other, celebrate wins and show up ready to build something better every day. This is your chance to be part of what's next.

About the Role:

The Specialist, Development Technology improves Subway's U.S. Development team's technology platforms to allow the team to use those tools to their benefit to track pipeline, manage contracts, franchisee relationship and drive main initiatives in Development. — administering the systems that track new restaurants, remodels, closures, sites and franchisee health and supporting the people who rely on them daily. This role is critical now as Development leans harder on data and systems to move faster and needs someone who can keep the tools themselves from becoming the bottleneck.

Responsibilities include but are not limited to:

• Bachelors Degree in Business, Information Systems, Real Estate, Operations, or related field.
• Development Systems & Tools Administration — Administer and maintain the U.S. Development team's technology platforms (pipeline tracking system, document management platform, dashboard/BI tools), managing RFPs, user access, data integrity, and system configuration.
• Pipeline Tracker & Reporting — Manage the U.S. development pipeline data and streamline reports to support dashboards on development KPIs (openings, pipeline health, budget variance) for Development leadership.
• Systems Support & Training — Serve as the first point of contact for Development team members' system issues, troubleshoot data and access problems, and train new users on Development technology tools
• Waiver & Site-Approval Workflow Support — Support waiver reviews and site-approval workflows within Development systems, routing requests to the right stakeholders on time.
• Document & Data Management — Manage document uploads and data entry across Development systems (e.g., site packages, approval documentation), ensuring accuracy and audit-readiness.

Qualifications:

• Bachelors Degree in Business, Information Systems, Real Estate, Operations, or related field
• 1-2 years of experience with prior exposure to data/systems administration or reporting tools preferred
• Strong Excel and Microsoft Office skills; comfortable working in pipeline tracking, dashboard, or document management systems.
• Ability to multitask and manage live systems and trackers under deadline pressure.
• Clear written and verbal communication; able to support and train non-technical users on system tools.
• Comfortable troubleshooting data or access issues and escalating appropriately.
• Willingness to travel under 10%.

What do we Offer?

• Insurance Plans (Medical/Dental/Vision/Life)
• 401k
• Competitive Bonus
• Tuition Reimbursement
• Company Holidays
• Employee Resource Groups
• Volunteering time
• Many More…

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V

Subway uses technology‑assisted tools to support our recruitment process. These tools strictly help organize and sort applications based on job‑related qualifications. All decisions are made by people - our recruiting team and hiring managers. If you have questions or would like to request an alternative review process, please let us know.