Technology Business Analyst: Bridge Stakeholders & Delivery

Complii; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Excellent salary

25 days holiday + bank holidays

Birthday day off

Collaborative working environment

Exposure to senior leadership

Job summary

Complii is seeking a Technology Business Analyst to bridge business needs and technical delivery across our technology projects. You will gather and translate requirements, map user journeys, and define acceptance criteria with stakeholders, developers, and QA.

You’ll focus on the customer portal and integrations, supporting discovery and delivery, ensuring solutions align with business objectives and customer needs.

Qualifications

• Proven experience in a Business Analyst or similar role within technology-focused or integration-heavy environments.
• Strong experience with requirements gathering, user story creation, stakeholder engagement, and structured documentation within Agile delivery environments.
• Solid understanding of system integrations, data analysis, workflows, and supporting delivery teams throughout the software lifecycle.
• A detail-oriented, proactive, and delivery-focused approach, with the ability to communicate effectively with both technical and non-technical stakeholders.

Responsibilities

• Gathering, analysing, and documenting business and customer requirements across multiple projects, systems, and integrations.
• Working closely with stakeholders, customers, developers, and QA teams to define user stories, workflows, acceptance criteria, and delivery priorities.
• Supporting the delivery of customer portal capabilities by analysing user journeys, data flows, integrations, and reporting requirements.
• Supporting testing, validation, and continuous improvement activities to ensure delivered solutions meet business and customer expectations.

Skills

Requirements gathering

User story creation

Stakeholder engagement

Structured documentation

Data analysis

System integrations

Agile delivery

Communication

Job description

Complii is seeking a Technology Business Analyst to bridge business needs and technical delivery across our technology projects. You will gather and translate requirements, map user journeys, and define acceptance criteria with stakeholders, developers, and QA.

You’ll focus on the customer portal and integrations, supporting discovery and delivery, ensuring solutions align with business objectives and customer needs.