Technology Adoption & End-User Training Specialist

SWCA Environmental Consultants

Broomfield (CO)

Hybrid

USD 65,000 - 85,000

Full time

6 days ago

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Job summary

SWCA Environmental Consultants seeks a Technology Support Analyst - End User Training to support our growing Technology Team. This role focuses on improving employee technology adoption, onboarding readiness, and digital skills through training, documentation, and enablement programs.

The role is full-time with benefits, based in Broomfield, Colorado, with hybrid or distributed remote work options. Strong communication, organization, and ability to translate technical concepts for non-technical

Qualifications

Associate's degree or equivalent from a two-year college or technical school.
Three years of relevant industry experience including delivering technical training and onboarding programs.
Strong understanding of Microsoft 365 applications and collaboration technologies.
Experience developing user training materials and documentation.
Experience facilitating virtual and instructor-led training sessions.

Responsibilities

Develop and deliver instructor-led, virtual, and self-paced learning programs focused on employee technology enablement.
Coordinate and facilitate end-to-end technology onboarding experiences for new employees.
Own and maintain the Technology end-user knowledge base and standardized documentation.
Create role-based learning paths for adoption of workplace technologies.
Develop training resources and communications for new technology implementations.
Monitor and report onboarding, adoption, and engagement metrics.