Techno-Functional Engineer - HR Technology

Request Technology, LLC; Houston (TX); Hybrid; USD 150,000 - 160,000; Full time

Job summary

Request Technology, LLC is seeking a Techno-Functional Engineer – HR Technology to lead end-to-end HR and talent system implementations and enhancements. The role offers a $150k-$160k base, plus bonus, with a hybrid work arrangement in multiple U.S. locations.

The candidate will own system delivery, provide advanced support, and drive technical strategy across Legal HR systems, focusing on configurable, secure solutions and data-driven decisions.

Qualifications

• 7+ years supporting and configuring HR technology solutions.
• Implementation leadership across cross-functional teams.
• Strong HR workflows knowledge in professional services.
• Programming or scripting with Java, .NET, or Python and SQL.
• Experience with SaaS platforms, APIs, and SSO (SAML/OAuth).
• Analytical mindset with ownership and problem solving.
• Excellent collaboration and communication across teams.
• Highly organized with ability to manage multiple priorities.

Responsibilities

• Lead end-to-end delivery of HR and talent systems from requirements to deployment.
• Provide Level 3 support for HR applications and resolve complex issues.
• Define technical and functional roadmaps for Legal HR systems.
• Design user-centered configurations aligned with goals.
• Ensure governance, security, and privacy compliance.
• Build and maintain system integrations using APIs.
• Strengthen vendor partnerships while meeting standards.
• Develop analytics and reporting to drive decisions.
• Maintain comprehensive system documentation and procedures.

Skills

HR technology experience

Cross-functional collaboration

Analytical thinking

Problem solving

Communication

Tools

LMS platforms

SaaS integrations

APIs

SSO (SAML/OAuth)

Job description

Techno-Functional Engineer – HR Technology

Salary: $150k - $160k + bonus

Location: Chicago, IL / Houston, TX / Salt Lake City, UT

Hybrid: 3 days onsite, 2 days remote

*We are unable to provide sponsorship for this role*

Qualifications

• 7+ years supporting and configuring HR technology solutions, including Learning Management Systems (LMS), recruiting, performance management, and talent platforms
• Implementation Leadership: Proven success leading HR technology implementations or major enhancements across cross-functional teams
• HR Systems Expertise: Strong understanding of HR and talent workflows, ideally within a law firm or professional services environment
• Technical Skills: Experience with programming or scripting languages such as Java, .NET, or Python, along with strong SQL and data analysis capabilities
• Integration Knowledge: Hands-on experience with Software as a Service (SaaS) platforms, APIs, and Single Sign-On (SSO) technologies (e.g., SAML, OAuth)
• Problem Solving & Ownership: Analytical mindset with the ability to proactively identify, troubleshoot, and escal
• Collaboration & Communication: Excellent interpersonal and communication skills, with the ability to work effectively across technical and business teams
• Organization & Agility: Self-motivated and highly organized, with the ability to manage multiple priorities in a fast paced environment

Preferred

• Experience supporting HR systems within a law firm or large professional services organization
• Hands-on experience with applicant tracking and talent acquisition platforms
• Familiarity with Microsoft Azure, Active Directory, and identity management concepts
• Experience building HR reporting, analytics, and dashboards

Responsibilities

• Lead System Delivery: Own end-to-end implementation and lifecycle management of HR and talent systems, from requirements gathering through deployment and post-go-live support
• Provide Advanced Support: Deliver Level 3 support for HR applications, diagnosing complex issues and implementing effective, sustainable solutions
• Drive Technical Strategy: Serve as the primary technical and functional lead for Legal HR systems, advising on capabilities, best practices, and future roadmaps
• Design User-Centered Solutions: Translate business needs into intuitive, high-quality system configurations that align with organizational goals
• Ensure Governance & Compliance: Partner across HR, Technology, Security, and vendors to ensure systems meet all security, privacy, and governance standards
• Build Integrations: Develop and maintain integrations across systems using APIs (Application Programming Interfaces), ensuring accuracy, reliability, and secure data flow
• Strengthen Vendor Partnerships: Collaborate with vendors and developers to enhance solutions while aligning with internal technology and risk standards
• Enable Data-Driven Decisions: Partner with stakeholders to design analytics and reporting that drive insight and informed decision-making
• Maintain Documentation: Create and uphold system documentation, standards, and support procedures to ensure consistency and scalability