Technician, Trainee Pharmacy

Giant Eagle, Inc.; Erie (Erie County); On-site; USD 30,000 - 45,000; Full time

Job summary

Giant Eagle, Inc. recherche un Technicien de Pharmacie Stagiaire pour rejoindre son équipe. Ce poste implique l'accueil des patients, l'assurance d'un service de qualité et la gestion des prescriptions. C'est une excellente opportunité pour un début de carrière dans un environnement collaboratif, axé sur les soins aux patients.

Qualifications

• 0 à 6 mois d'expérience souhaitée.
• Âge minimum de 18 ans.
• Certification en pharmacie préférée.

Responsibilities

• Accueillir et aider les patients avec compassion à chaque point d'entrée de la pharmacie.
• Utiliser l'ordinateur de la pharmacie pour gérer les prescriptions et l'inventaire.
• Suivre les politiques et réglementations applicables, y compris HIPAA.

Skills

Compassion

Communication

Customer Service

Education

High school diploma or equivalent

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently develops great relationships with patients. You’ll help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, team members, and the company.

Disclaimer: Applicants must reside in the same country as the primary location of the role as outlined in this job posting.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring questions concerning prescriptions and over-the-counter medicine to the pharmacist.
• Maintain a neat and clean work environment to ensure compliance with company and government requirements.
• Assist team members with tasks to ensure department efficiency.
• Use the pharmacy computer to complete actions such as searching for patient profiles, determining fill and pick-up dates, managing prescriptions sent to Central Fill, quoting cash prices, checking medication inventory, and entering invoices.
• Assist in implementing action plans to improve outcomes using relevant service and business metrics.
• Participate in all required training programs and exams.
• Follow all applicable policies, laws, and regulations, including HIPAA and pseudoephedrine sales laws.
• Finalize sales using the cash register according to established procedures and policies.
• Accurately transcribe data from prescriptions to generate customer labels.
• Maintain proper inventory levels by ordering, receiving, stocking, and rotating drugs and supplies as per company policy.
• Answer telephone inquiries politely and promptly, ensuring accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns effectively through communication with customers, management, and support staff.
• File prescriptions daily.

Compensation Grade

Pharmacy Technician

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re a diverse and talented family committed to creating a nurturing environment with many career growth opportunities. Our caring and family-oriented values make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From warehouses to GetGo stores, grocery stores, and our corporate office, we work together to serve our communities. Join our Giant Eagle family and start a lasting career with us.