Technician - Test and Analysis

stellantisexternalcx; Michigan; On-site; USD 52,000 - 66,000; Full time

Job summary

Stellantis is seeking a Warranty Analysis Technician in Auburn Hills, MI to perform teardown analyses and testing of warranty components. You will work with cross-functional teams to identify root causes, document findings in PRAS, and support continuous quality improvements.

The role requires an associate degree in Automotive Technology, strong teamwork and documentation skills, and hands-on proficiency with tools and electrical diagnostics. Training on Stellantis systems will be provided.

Qualifications

• Associate degree in Automotive Technology or equivalent.
• Strong verbal, written, and record-keeping skills.
• Proficiency with Windows-based software and digital camera operation.
• Positive attitude with teamwork and customer service skills.
• Experience with hand tools, bench tools, machine tools, and welding equipment.
• Experience disassembling and analyzing components to determine root cause.
• Ability to test and diagnose electrical components (relays, solenoids, switches).
• Ability to operate Hi-Lo forklift and stacker.

Responsibilities

• Perform teardown analyses and testing on warranty-returned components following procedures.
• Set up and operate test equipment to evaluate functionality and performance.
• Document daily findings and root-cause results in PRAS system.
• Review dealership data, supplier testing procedures, and corporate information for root cause.
• Maintain work area and equipment cleanliness; assist with special assignments as required.

Skills

Teamwork

Verbal & written communication

Record-keeping

Diagnostic thinking

Electrical testing

Adherence to safety

Customer service

Attentive to detail

Education

Associate degree in Automotive Technology

Tools

Windows-based software

Digital camera operation

Hand tools & welding equipment

Machine tools & bench tools

Job description

The Stellantis Quality organization is currently seeking a solutions-oriented Warranty Analysis Technician to join the Quality team at the Stellantis QEC building in Auburn Hills, Michigan. The Warranty Analysis Technician is responsible for performing complete teardown analyses and testing in accordance with written instructions and established test procedures. This position requires the ability to understand component functionality and apply proven technical expertise to identify the root cause of failures. The ideal candidate will be a high-energy, hands-on individual with experience working cross-functionally and possess a broad understanding of the automotive engineering, manufacturing, and quality landscape. Additionally, this individual must demonstrate unquestioned integrity. As this is a highly visible role, candidates must always conduct themselves in a professional manner.

Job responsibilities include, but are not limited to, assembling, installing, removing, disassembling, repairing, and evaluating components and related parts. The position may also require performing fabrication duties as operationally needed. The technician will set up and operate test equipment on warranty-returned components to evaluate functionality, performance, and other operating characteristics based on customer complaint data and observations, following standard test procedures. Analysis activities include conducting dealership interviews, utilizing corporate data systems, collaborating with suppliers regarding their testing procedures, reviewing corporate systems such as QNA and DIPAP, and assessing related repair information to determine the appropriate course of action for identifying the root cause of the complaint or failure. The technician is responsible for documenting daily findings and root cause analysis results within the Part Return Analysis System (PRAS), maintaining the cleanliness of the work area and equipment, and assisting with special assignments as required.

Basic Qualifications:

• Associate degree in Automotive Technology or an equivalent field
• Strong verbal, written, and record-keeping skills required
• Proficiency with computer applications (Windows-based software) and digital camera operation
• Positive attitude with strong teamwork and customer service skills
• Experience using hand tools, bench tools, machine tools, and welding equipment
• Experience systematically disassembling and analyzing components and assemblies to determine root cause
• Ability to test and diagnose electrical components, including relays, solenoids, switches, and similar devices
• Ability to work effectively in a diverse team environment to address component issues as required
• Must be a team player and willing to support other component areas as business needs require
• Ability to operate a Hi-Lo/forklift and stacker

Preferred Qualifications:

• ASE Certification or Master Mechanic preferred
• Must have powertrain/drivetrain experience with disassembly and analyzing failed transmissions (Automatic and Manual), Engines, Transfer Cases, Axles and related components
• Possess general vehicle operating knowledge with all vehicle components
• All candidates will be required to produce documents at time of interview