Technician Team Lead

American Vision Partners; Surprise (AZ); On-site; USD 89,000 - 115,000; Full time

Job summary

Join a leading company in eye care as a Technician Team Lead, where you will oversee clinic personnel and provide exceptional patient care. The role requires strong leadership skills and a background in ophthalmic assistance, with ample opportunities for growth and development in a collaborative environment.

Benefits

Medical and dental insurance

Child care assistance

Pet insurance

401(k) plan

Paid holidays

PTO

Sick Time

Continuing education funds

Opportunities for growth

Eye care discounts

Qualifications

• Minimum 1 year of Ophthalmic Assistant/Technician experience.
• Prior supervisory experience preferred.
• Knowledgeable of EHR systems and coding/documentation requirements.

Responsibilities

• Supervise ophthalmic assistants and technicians to ensure quality patient care.
• Perform medical tests and educate patients on ophthalmic conditions.
• Assist with scheduling and operational management of the clinic.

Skills

Detail oriented

Excellent verbal communication

Excellent written communication

Able to multi-task

Education

High School Diploma or GED

COA, COT certification

Job description

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At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation’s largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas – including 25 ambulatory surgical centers.

At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees!

As an Ophthalmic Assistant Team Lead, you’ll assist the Clinic Manager supervision of ophthalmic assistants and technicians and generate important preliminary information to be used by the physician. You’ll also be responsible for reviewing patient status and performing medical tests under the direction of the physician.

• Welcomes patients and visitors with a positive, warm disposition
• Obtains patient histories through intake assessments, making note of findings in EHR
• Performs visual acuity, auto-refraction, manual and automated lensometry, Goldmann and Tonopen tonometry tests and keratometry on patients
• Checks pupils, extra-ocular muscles, confrontational fields and inserts eye drops for dilation
• Runs diagnostic tests such as Immersion A-scan, OCTs and Visual Fields
• Administers color vision, depth perception and Schirmer’s tear testing as needed
• Educates patients on ophthalmic conditions and consent for procedures and surgery
• Monitors E-faxes and Erx’s to ensure failed attempts are managed timely
• Maintains exam rooms, including cleaning/sterilization as necessary
• Scribes for the provider(s) when able, to help the flow and minimize clinic delays
• In conjunction with the Clinic Manager sets, monitors and evaluates goals, assists in preparation and documentation of reviews, interviews, hires, supervises, counsels, appraises, and recommends salary increases for back office personnel.
• Assists with scheduling back office staff assignments and oversees efficient patient flow
• Meets with the Clinic Manager on a regular basis to discuss operational needs
• Assists with training back office employees to include, but not limited to, navigation in EHR, MIPS, coding/documentation requirements, provider preferences in the technician work-up and Out-Patient Treatment Center policies and procedures
• Conducts technician quarterly chart audits, and in conjunction with the Clinic Manager, reviews findings with staff and helps in the development of a plan of action when coding/documentation is not meeting standards
• Knowledgeable on the provider(s) schedules/templates and able to identify potential concerns
• Performs other duties as assigned
• High School Diploma or GED required
• COA, COT is a plus
• At least 1-year of Ophthalmic Assistant/Technician experience
• Prior supervisory experience preferred
• Detail oriented; reliable and able to multi-task in a fast-paced, high-volume work environment
• Excellent verbal and written communication skills
• Flexible schedule working Monday-Friday
  
  
  

Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Medical Practices

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