Technician - Slots

Bally's Interactive; Chicago (IL); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Daily Parking

Job summary

Bally's Interactive is seeking a Slot Technician to service and maintain slot machines across Chicago casino and off-site warehouse settings, ensuring reliable gameplay and customer satisfaction through installations, preventive maintenance, and on-floor repairs.

The role demands physical stamina and the ability to thrive in a fast-paced casino environment with varying lights and noise levels. A target rate of $23.20/hour is offered along with a $7 daily parking benefit.

Responsibilities

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere both for our customers and your team members.
• Enthusiastically promote Bally’s customer-centric culture by offering superior guest service guest relations while on the gaming floor.
• Safeguard, maintain, repair, and monitor all slot machines as needed, both on and off the floor.
• Perform scheduled slot machine installations, conversions, moves, and removals as needed.
• Conduct preventative maintenance on all slot machines, active and inactive.
• Assist in maintaining slot equipment inventory.
• Install, troubleshoot, and repair player tracking equipment to ensure guest satisfaction and proper game reporting.
• Perform routine audits of the slot machine settings and in-house options as needed and assigned.
• Perform other duties as assigned.

Job description

Duties and Responsibilities:

• Foster an environment that embodies Bally ’ s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere both for our customers and your team members.


• Enthusiastically promote Bally ’ s customer-centric culture by offering superior guest service guest relations while on the gaming floor.


• Safeguard, maintain, repair, and monitor all slot machines as needed, both on and off the floor.


• Perform scheduled slot machine installations, conversions, moves, and removals as needed.


• Conduct preventative maintenance on all slot machines, active and inactive.


• Assist in maintaining slot equipment inventory.


• Install, troubleshoot, and repair player tracking equipment to ensure guest satisfaction and proper game reporting.


• Perform routine audits of the slot machine settings and in-house options as needed and assigned.


• Perform other duties as assigned.

Compensation:

• Target Rate: $23.20/hour

Additional Benefits:

• $7 Daily Employee Parking

Physical Demands:

• Frequently required to lift up to a maximum of 50 pounds and occasionally required to move up to 500 pounds with assistance


• Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead


• Requires manual dexterity to conduct repairs on slot machines

Work Environment:

The work environment for a Slot Technician includes both casino and off-site warehouse settings. This role may involve exposure to bright and flashing lights, elevated noise levels, dust, airborne allergens, and other environmental factors. Technicians must be able to work effectively in a fast-paced environment and handle challenging or high-pressure situations professionally.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.