Technician, Quality Control - Menomonee Falls, WI

dsm-firmenich; Menomonee Falls (WI); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

PTO & Holidays

Health & welfare benefits

Competitive incentives

Job summary

dsm-firmenich in Menomonee Falls, WI is seeking a Raw Material Quality Control Technician to perform sampling, testing and data recording to ensure product safety and compliance. You will oversee deviations, calibrations, and basic lab maintenance in a GMP environment.

The role requires at least 2 years in quality control, a science degree, and solid analytical and teamwork skills. Training and a comprehensive benefits package accompany a collaborative, cross-functional workplace.

Qualifications

• Bachelor's degree in science required.
• Minimum of 2 years' experience in quality control.
• Fluency in local language; other languages encouraged.
• Strong analytical and detail-oriented mindset.
• Excellent communication and teamwork.

Responsibilities

• Support Raw Material specification alignment into system and conduct RM testing to ensure compliance.
• Independent, efficient organization and processing of quality control analyses in the laboratory.
• Mastery of routine analyses, including preparation, performing and documentation per specifications.
• Plausibility checks of analysis results and accuracy checks of measurements.
• Enter results into defined systems and ensure data integrity.
• Report and process all deviations (OOS) per protocol and notify procurement when needed.
• Maintain laboratory and analytical equipment per GMP and safety standards.
• Meet KPI deadlines for analysis duration and data transmission.
• Conduct initial testing for OOS results following execution documents.
• Adhere to SHE specifications and safety guidelines.
• Analyze special samples to resolve lab and production issues.
• Procure lab materials and manage QC stock to avoid shortages.
• Escalate issues to supervisors when needed.
• Collaborate across teams and functions to improve quality.

Skills

Quality control

Laboratory testing

Data entry

Documentation

OOS reporting

Communication

Education

Bachelor's degree in Science

Tools

Pipettes & Lab Equipment

Job description

Job Title: Technician, Quality Control

Location: Menomonee Falls, WI

The Raw Material Quality Control Technician is responsible for maintaining and conducting raw material sampling and analyses, results entry and reporting, and processing of quality related deviations, with execution of specification alignment, to help ensure that the products manufactured are safe, reliable, and meet both internal and external requirements, promoting customer satisfaction and trust in the business.

Your Key Responsibilities

• Support Raw Material specification alignment into system and conduct RM testing to ensure compliance


• Independent, efficient organization and processing of quality control analyses in the laboratory


• Confident mastery of all routine analyses, including preparation, performing and completion of necessary documentation according to specifications


• Plausibility checks of all generated analysis results and accuracy checks of the measured and documented results


• Accurate entry of results into defined systems.


• Reporting and processing all quality-relevant deviations (deviations, OOS) according to protocols, including notification to procurement


• Responsibility for defined laboratory and analytical equipment, including calibration and basic maintenance, in compliance with GMP guidelines and safety criteria


• Compliance to KPI's by adhering to deadlines (analysis duration, transmission of approved results)


• Conducting the first laboratory test for OOS results in compliance with the relevant execution documentation


• Working in compliance with SHE specifications


• Analysis of special or custom samples to solve problems in the laboratory and in production


• Procurement of laboratory and consumable materials in accordance with financial competence


• Manage and purchase stock of QC lab supplies & reagents as well as ensuring the absence of shortage


• Identify common problems/issues encountered and perform escalation process to superior or relevant stakeholders.

We Offer

• We offer PTO and Floating Holidays.


• A competitive compensation package - with comprehensive health and welfare benefits.


• A strong sense of accountability - you take initiative, speak up, and see things through. You are responsible and focus on what matters.


• An innovator’s instinct - you're always looking for better, smarter, more sustainable ways to make an impact.


• Curiosity and an open mind - because you believe progress starts with asking, \"Is there a better way?\"


• A collaborative spirit - you're at your best when working across teams, functions and countries.


• A focus on unity - with stakeholders and customers.

You Bring

• Bachelor's degree in Science, or a related field preferred.


• Minimum of 2 years of experience in quality control.


• Fluency in local language a requirement, other languages encouraged.


• Analytical thinking: Ability to analyze data, identify patterns, and make informed decisions to ensure quality standards are maintained


• Attention to detail: Meticulous attention to detail to catch even minor defects or deviations from quality standards


• Communication Skills: Strong communication skills to effectively convey findings, provide feedback, and collaborate with production teams.


• Problem-Solving: Proactive approach to identifying and resolving quality issues.


• Team Leadership: Ability to work well with others, leading team members and fostering a collaborative environment to achieve quality goals.


• Customer-Centric Approach: helps the business by building strong relationships with team and other stakeholders


• Continuous Improvement: Participate in initiatives to enhance quality standards and processes.


• Safety Focus: Adhere to health, safety, and environmental regulations.

The salary scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant’s job-related skills, experience, relevant education, or training, and primary work location. The hourly pay rate is $21.00-$29.00.

In addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements.

About Dsm-firmenich

At dsm-firmenich, we don't just meet expectations - we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it's fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They're essential to our future.

Because real progress only happens when we go beyond, together.

Inclusion, Belonging And Equal Opportunity Statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve.

We welcome candidates from all backgrounds - no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we're here to help - just let us know what you need, and we'll do everything we can to make it work.

Agency Statement

We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.