Technician Plumbing

TurnPoint Services; Augusta (GA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

PTO

Paid holidays

Life insurance

Disability insurance

Pet insurance

Job summary

Cassell Brothers, a member of TurnPoint Services, seeks a Plumbing Technician to diagnose, repair, and install residential and light commercial plumbing systems. You will work on water lines, fixtures, and water heaters, ensuring safety and code compliance on every job.

The role requires 3+ years of plumbing experience, strong problem-solving and customer-service skills, and the ability to lift up to 100 lbs.

Qualifications

• 3+ years of plumbing service or installation experience.
• Working knowledge of plumbing codes, materials, and repair techniques.
• Strong problem-solving and diagnostic abilities.
• Excellent communication and customer service skills.
• Ability to lift up to 100 lbs and work in attics, crawlspaces, and confined areas.
• Valid driver’s license with a clean driving record.
• Plumbing apprentice or journeyman license preferred (as required by local jurisdiction).
• Backflow, tankless, or water treatment experience a plus.

Responsibilities

• Diagnose, repair, and maintain plumbing systems including water lines, drain lines, fixtures, faucets, valves, and water heaters.
• Perform installations and replacements of piping, fixtures, and appliances in compliance with local codes and safety standards.
• Troubleshoot and repair leaks, clogs, low water pressure, and other plumbing issues.
• Install, service, and repair tankless and conventional water heaters.
• Conduct inspections and preventive maintenance on plumbing systems.
• Provide clear communication to customers regarding system issues, repair options, and recommendations.
• Maintain accurate service tickets, inventory, and job documentation.
• Work collaboratively with dispatch, supervisors, and other technicians to ensure efficient scheduling and quality service delivery.
• Follow all company policies and safety procedures on every job site.

Skills

Plumbing experience

Code knowledge

Problem solving

Communication skills

Customer service

Physical fitness

Driver's license

Licensing preferred

Tankless water heaters

Job description

Brand Overview

Cassell Brothers has been serving Columbia and surrounding areas with trusted plumbing and HVAC solutions for years. Known for quality workmanship and customer care, Cassell Brothers is a respected leader in South Carolina. As part of TurnPoint Services, Cassell Brothers employees gain access to top training, mentorship, and career mobility across 62 brands. We’re committed to building careers that last as long as our customer relationships. Join Cassell Brothers — where South Carolina service builds futures.

Role Overview

Technician Plumbing (2025-1161)

• We are seeking an experienced and motivated Plumbing Technician to join our team. This role is responsible for diagnosing, repairing, and installing residential and light commercial plumbing systems. The ideal candidate is skilled, safety-focused, and committed to delivering top-quality service and customer satisfaction on every job.

What You Bring

• 3+ years of plumbing service or installation experience (residential or light commercial). - Working knowledge of plumbing codes, materials, and repair techniques. - Strong problem-solving and diagnostic abilities. - Excellent communication and customer service skills. - Ability to lift up to 100 lbs and work in attics, crawlspaces, and confined areas. - Valid driver’s license with a clean driving record. - Plumbing apprentice or journeyman license preferred (as required by local jurisdiction). - Backflow, tankless, or water treatment experience a plus.

Key Responsibilities

• Diagnose, repair, and maintain plumbing systems including water lines, drain lines, fixtures, faucets, valves, and water heaters. - Perform installations and replacements of piping, fixtures, and appliances in compliance with local codes and safety standards. - Troubleshoot and repair leaks, clogs, low water pressure, and other plumbing issues. - Install, service, and repair tankless and conventional water heaters. - Conduct inspections and preventive maintenance on plumbing systems. - Provide clear communication to customers regarding system issues, repair options, and recommendations. - Maintain accurate service tickets, inventory, and job documentation. - Work collaboratively with dispatch, supervisors, and other technicians to ensure efficient scheduling and quality service delivery. - Follow all company policies and safety procedures on every job site.

Why You'll Love Working Here

• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.
• Real Growth Opportunities: With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long‑term career.
• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.
• Purpose-Driven Work: Every role — in the field, office, or leadership — makes a real impact by helping families and communities stay safe and comfortable.
• Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.
• Clear Career Paths: From apprentice and entry‑level roles to expert technicians, office leaders, and GMs — you’ll always know where you can grow next.
• Training & Development: Hands‑on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand‑level coaching.
• Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently.
• Safety First: A safety‑first mindset built into every process so you go home safely every day.
• Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best.
• Stable & Reliable: The strength of a national platform with the trust of long‑standing local brands means your career is secure and supported.
• Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways.

EEO Statement

Equal Opportunity Employer

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.