Technician Electrical Service

TurnPoint Services; Augusta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid parental leave

Paid time off

Company-paid holidays

Life and disability insurance

Voluntary benefits such as pet insured

Job summary

Cassell Brothers, part of TurnPoint Services, seeks an Electrical Service Technician to diagnose, repair, and upgrade residential and light commercial systems. You'll handle same-day service calls, perform code corrections, and recommend safe, reliable solutions in diverse environments.

The role emphasizes safety, clear customer communication, and accurate documentation using mobile work orders and tablets.

Qualifications

• Minimum 3+ years of residential or light commercial electrical service experience.
• Licensing: Journeyman or Master Electrician license, or ability to obtain.
• Valid driver's license with acceptable MVR.
• Strong diagnostics, load calculations, bonding/grounding, aluminum/copper terminations, basic controls/low-voltage, and use of test instruments.
• Ability to explain code and safety findings in plain language.
• Proficient with mobile work order/CRM apps; comfortable using tablets for estimates and documentation.

Responsibilities

• Troubleshoot and repair 120/240/277/480V systems and related components.
• Perform panel swaps, service upgrades, and EV charger installs.
• Work to NEC/NFPA 70E standards; follow safety procedures and permits.
• Educate customers, present options, obtain approvals, and close tickets.
• Document diagnostics and material usage in real-time.
• Maintain truck stock and tools; coordinate with dispatch on routing.
• Support apprentices and participate in ongoing training.

Skills

Residential electrical

Code compliance

Diagnostics

Customer communication

CRM apps

Tablets

Multimeter

Clamp meter

Megger

OSHA-10/30

NFPA 70E

Bilingual skills

Tools

CRM apps

Tablets

Multimeter

Clamp meter

Megger

Job description

Brand Overview

Cassell Brothers has been serving Columbia and surrounding areas with trusted plumbing and HVAC solutions for years. Known for quality workmanship and customer care, Cassell Brothers is a respected leader in South Carolina. As part of TurnPoint Services, Cassell Brothers employees gain access to top training, mentorship, and career mobility across 62 brands. We’re committed to building careers that last as long as our customer relationships. Join Cassell Brothers — where South Carolina service builds futures.

Role Overview

Technician Electrical Service (2025-1137)

Role Overview

• The Electrical Service Technician is responsible for diagnosing, repairing, and upgrading residential and commercial electrical systems. This role includes handling same-day service calls, performing safety and code corrections, and recommending solutions that ensure customers’ systems are safe, reliable, and efficient.

What You Bring

• Minimum of 3+ years experience in residential or light commercial electrical service (panel work, circuits, lighting, code corrections). - Licensing: State [Journeyman/Master] Electrician license (or ability to obtain); valid driver’s license with acceptable MVR. - Technical Skills: Strong diagnostics, load calculations, bonding/grounding, aluminum/copper terminations, basic controls/low-voltage, and use of test instruments. - Customer & Sales Skills: Professional communication, option-building, and ability to explain code/safety findings in plain language. - Tools & Tech: Proficient with mobile work order/CRM apps; comfortable using tablets for estimates and documentation. - Bonus Points: OSHA-10/30, NFPA 70E, EVSE certifications, generator experience, bilingual skills. Physical & Work Conditions - Lift/carry up to 50 lbs; frequent standing, bending, kneeling; attic/crawl/roof work; indoor/outdoor environments and varied temperatures. - Participate in on-call rotation, occasional evenings/weekends/OT during peak demand.

Key Responsibilities

• Troubleshooting & Repair: Diagnose issues on 120/240/277/480V systems; repair circuits, breakers, panels, outlets, switches, GFCI/AFCI devices, and lighting. - Upgrades & Installs: Perform panel swaps, service upgrades, dedicated circuits, EV charger installs, generator interlocks/ATS (non-warranty unless applicable), surge protection, and lighting controls. - Safety & Code: Work to NEC/NFPA 70E standards; follow LOTO, PPE, ladder/roof safety, and company SOPs; complete permits/inspections as required. - Customer Experience: Educate customers, present repair/upgrade options, obtain approvals, collect signatures/payments, and close tickets with clear notes and photos. - Documentation: Use field service app to capture diagnostics, materials, and time; build estimates and change orders in real time. - Inventory & Vehicle: Maintain truck stock, tools (multimeter, clamp meter, megger), and cleanliness; process returns/cores accurately. - Teamwork: Coordinate with dispatch for efficient routing; support apprentices; participate in training and ride-alongs.

Licenses & Certifications

• Driving: Must have a valid driver’s license with a clean driving record.

Why You’ll Love Working Here

• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.
• Real Growth Opportunities: With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long-term career.
• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.
• Purpose-Driven Work: Every role — in the field, office, or leadership — makes a real impact by helping families and communities stay safe and comfortable.
• Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.
• Clear Career Paths: From apprentice and entry-level roles to expert technicians, office leaders, and GMs — you’ll always know where you can grow next.
• Training & Development: Hands‑on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand-level coaching.
• Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently.
• Safety First: A safety-first mindset built into every process so you go home safely every day.
• Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best.
• Stable & Reliable: The strength of a national platform with the trust of long-standing local brands means your career is secure and supported.
• Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways.

EEO Statement

Equal Opportunity Employer

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.