Technician Manager East

Brady Services; Wilmington (NC); On-site; USD 75,000 - 95,000; Full time

Job summary

Brady Services is looking for a Technician Manager East in Wilmington, NC to oversee technical leadership for Controls Technicians in the eastern area. The role involves project oversight, mentorship, and ensuring project quality throughout all phases.

Applicants should have an Associate's degree in HVAC or equivalent, with over 5 years of experience in installation, programming, and commissioning HVAC control systems. This position involves travel and may require working overtime or weekends.

Qualifications

• 5+ years of experience in HVAC control systems.
• Ability to pass drug screening.
• Valid driver's license required.

Responsibilities

• Oversee technical leadership for Controls Technicians.
• Act as primary technical resource and mentor.
• Provide customer training on site.

Skills

HVAC control systems installation

Programming

Commissioning

Customer relationship management

Education

Associate's degree in HVAC or equivalent

Tools

Trane HVAC products

Job description

Overview

The Technician Manager East is responsible for providing technical leadership for Controls Technicians in the eastern portion of North Carolina (generally east of Interstate 95). This position works closely with the Controls Field Team Leader, controls technicians, project management, and engineering from development through closeout of projects within the assigned area, while also providing mentorship for team members. Oversight of all programming, checkout, and commissioning tasks is integral to the role.

Responsibilities

Project Development Phase

• Provide feedback to controls engineering group during controls submittal development.
• Review and provide feedback for sequence of operations during the engineering phase of assigned projects to ensure compatibility with current programming standards.
• Utilize familiarity of mechanical systems to assist engineering team with identifying potential design issues.
• Create and/or oversee the creation of program site databases, graphics, and associated programming.
• Participate in project turnover to project manager after controls submittal finalization.
• Provide technical assistance to Installation Team on assigned projects as required.
• Assist in scheduling, organizing, and dispatching Controls Technicians on assigned projects.
• Provide direction for the configuration, setup, and calibration of factory or field-installed end devices while ensuring proper completion of quality control documentation.
• Act as primary technical resource and mentor for Controls Technicians performing work in assigned territory, analyzing and diagnosing BAS and system issues as they arise.

Closeout Phase

• Oversee and/or perform internal commissioning for projects residing in Eastern NC.
• Represent Brady during third‑party commissioning on assigned projects as required.
• Work with technicians and project managers to compile final project documentation and redlines for as‑built generation.
• Ensure project database and graphics database are backed up to network drive at job completion.
• Serve as a direct customer contact, working to develop, maintain, and enhance customer relationships.
• Assist technicians with providing on‑site owner training classes for customers.
• Collaborate with all associates to uphold the company's mission and values.
• Seek out training and mentoring opportunities for other controls projects associates.
• Participate in field technician recruitment.
• Travel 20% of the time is required.
• Must be able to work overtime, weekends, and on‑call periods as required.
• Evaluate area safety needs/requirements and provide feedback and recommendations to service technicians; assist in the implementation of safety policies, procedures, and training.
• Adhere to company safety guidelines.

Work Hours

Monday through Friday, with periodic on‑call basis, overtime, and weekends as required.

Skills & Qualifications

• Associate's degree (A.A.) or equivalent from a two‑year college or technical school in HVAC, or an equivalent combination of education and experience.
• 5+ years of experience in installation, programming, and commissioning HVAC control systems.
• Working knowledge of HVAC products, systems, electronics, and pneumatic controls.
• Familiarity with Trane and various other HVAC products.
• Ability to pass drug screening.
• Ability to prove U.S. employment eligibility.
• Must possess a valid driver's license.

Physical Demands & Environmental Exposure

The physical demands and environmental exposure described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.

The physical demands include occasional sitting; frequent stooping, crouching, kneeling, balancing, and climbing; constant standing, walking, reaching, and gripping. Material handling demands include lifting from floor level to overhead (up to 75 lb.), frequent lifting of up to 50 lb., and constant lifting up to 25 lb., placing the position in the Very Heavy Physical Demand Classification (PDC). Must be able to talk and hear. Vision abilities required include close, distance, color, peripheral, and depth perception and the ability to adjust focus.

This position requires working outdoors, in mechanical/equipment rooms, and possible extreme weather conditions. The associate is exposed to moving mechanical parts, heavy equipment, wet or humid conditions, high or precarious places, fumes or airborne particles, electrical shock (high voltage), and vibration. Exposure may also include toxic or caustic chemicals, extreme cold, and extreme heat. Noise level in the environment is usually loud.

EEO Statement

Brady strives to provide an environment free of discrimination as part of our mission to care for each other, our customers, and our community. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All aspects of employment—including the decision to hire, promote, discipline, or discharge—will be based on merit, competence, performance, and business needs.

Disclaimer

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job. The Employer reserves the right to amend this description at any time with or without notice to the Associate.