Technician, Lab Support (Onsite)

Prattwhitney; Melbourne (FL); Sur place; USD 53 000 - 101 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Vacation (3 weeks)

401(k) with employer matching

Tuition reimbursement

Student loan repayment program

Life insurance

Résumé du poste

Collins Aerospace in Melbourne, FL is seeking a Second Tier IT Support professional to deploy and maintain compute environments isolated from production networks. You will support diverse operating systems from legacy DOS to Windows 11 and Linux, and you will work with a range of hardware from desktops to servers.

The role emphasizes on-site work, customer service, and collaboration with engineering teams. A AA/AS degree with 6+ years of IT experience is expected, with U.S. citizenship required.

Qualifications

• Requires AA/AS degree (or 2-year post high school) with minimum 6 years of relevant IT experience.
• Experience with Second Tier support for computer administration in engineering.
• Experience with Windows or Linux.
• Must be a U.S. Citizen.

Responsabilités

• Deploy and maintain small/medium compute environments firewalled from production networks.
• Support multiple OSs including DOS to Windows 11 and Linux distributions (Ubuntu, Redhat).
• Maintain hardware platforms including desktops, laptops, industrial PCs, workstations, and servers.

Connaissances

Customer service

Communication skills

Interpersonal skills

Teamwork

Problem solving

Documentation

End-user support

Hardware troubleshooting

PC hardware

Formation

AA/AS degree

Outils

Windows OS

Linux OS

Description du poste

Date Posted: 2026-11-09 Country: United States of America Location: US-FL-MELBOURNE-312 ~ 795 W Nasa Blvd ~ BLDG 312 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. This role involves providing Second Tier support for computer administration in engineering and operations labs for new and non-standard/legacy systems. The responsibilities include deploying and maintaining small/medium-sized compute environments that are firewalled from the production network, as well as production floor and other lab environments. The team supports different Microsoft operating systems ranging from DOS to Windows 11, and various Linux distributions such as Ubuntu and Redhat. The hardware platforms supported include desktops, laptops, industrial PCs, workstations, and servers. Must be able to work Onsite at the Melbourne, FL

Responsibilities

• The responsibilities include deploying and maintaining small/medium-sized compute environments that are firewalled from the production network, as well as production floor and other lab environments.
• The team supports different Microsoft operating systems ranging from DOS to Windows 11, and various Linux distributions such as Ubuntu and Redhat.
• The hardware platforms supported include desktops, laptops, industrial PCs, workstations, and servers.

Qualifications

• Demonstrates excellent customer service, communication, and interpersonal skills Works under limited supervision to aid in one or more disciplines within IT (e.g., business, and technical application, IT infrastructure, security and compliance, desktop support, etc).
• Interacts effectively in a team environment Demonstrates problem solving and analytical skills, particularly with PC, server, & printer hardware Conducts basic documentation activities, including operation documents, user feedback, contributions to team notes, user manuals, etc.
• Provides end users with desktop and system support to solve basic problems.
• Coordinates installation of hardware, software, operating systems, and network hardware.
• Coordinates system maintenance, updates, upgrades, and enhancements.
• Stores and retrieves data of system capabilities and operation performance.
• Installs, configures, administers, supports, and maintains systems, including associated hardware assets.
• Identifies, prioritizes, researches, and resolves problems.
• Recommends systems modifications to reduce user problems.
• Ensures data integrity Makes decisions affecting user access.
• Performs a variety of duties in support of computer, network, and client server units.
• Resolves difficult customer situations and escalates issues when appropriate.
• Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience.
• Experience with Second Tier support for computer administration in engineering.
• Experience with Windows or Linux.
• Must be a U.S. Citizen.

Preferred Qualifications

• The ideal candidate should possess strong knowledge of PC hardware and excellent customer service skills, with the ability to work independently.

What We Offer

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance,critical illnessinsurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child, and elder care services.
• Teladoc Medical Experts, second opinion program.
• And more!

Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies?Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!

What We Offer:We are a collaboration-driven organization powered by an extraordinary blend of engineering, manufacturing, and digital technology.

This role is a U.S.-based role. The salary range for this role is 53,100 USD - 100,900 USD. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.