Firmware Lab Technician

Insight Global; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology services provider in San Francisco is hiring a Lab Technician to support their R&D team. This role involves executing engineering request tickets, maintaining the lab, and utilizing various lab equipment for testing. The ideal candidate should possess IT/networking skills, experience with lab tools, and familiarity with Linux. Team-oriented individuals with good communication skills are encouraged to apply for this hands-on position in a dynamic work environment.

Qualifications

• Excellent communication and interpersonal skills, this role is team oriented.
• Comfortable working in a lab environment with various tools and IOT devices.
• Remains flexible and adaptive to priority shifts.

Responsibilities

• Support lab operations by executing various engineering request tickets.
• Connect devices, inspect products, and notify engineers of issues.
• Utilize lab equipment to execute testing.

Skills

IT/Networking Background

Communication skills

Basic bash scripting

Google Sheets

Comfortable with lab tools

Tools

Jira

Thermal chambers

Multimeters

Soldering irons

Job description

Responsibilities

Insight Global is seeking a highly motivated Lab Technician to support our R&D team at our San Francisco campus. Below are some of the day to day responsibilities that you can expect from this position:

• Support lab operations by executing various engineering requests tickets across Firmware applications
• Perform lab maintenance and upkeep: organization, cleanliness, lab equipment assembly (racks/benches), track equipment calibration, create documents, etc.
• Connecting devices, inspecting products, and notifying engineers and lab manager of test bed issues
• Physically deploying devices to our device farm and activating them in our cloud
• Collect components and assemble test setups per engineering instructions
• Solder, label, and crimp prototype cables/components
• Utilize various lab equipment to execute testing: multimeters, power supplies, thermal chambers, and vibe tables
• Help take ownership of lab safety and efficiency
• Label, organize, and track inventory of devices using google sheets, etc.
• Diligently update project statuses, blockers, and priorities to lab manager and document on Jira test tickets
• Equipment maintenance: basic computer operations. Preferred experience working with Linux machines with light bash scripting/terminal familiarity.

Qualifications

• Excellent communication and interpersonal skills, this role is team oriented
• IT/Networking Background
• Comfortable setting up and managing Network infrastructure for the lab
• Comfortable working in a lab environment with various tools, vehicles, thermal chambers, and IOT devices.
• Familiar with basic hardware tools: soldering irons, wiring, relays, terminal blocks, power supplies, multimeters,, DIN rail, etc
• Comfortable with Linux and basic bash scripting/terminal commands
• Remains flexible and adaptive to priority shifts
• Google Sheets, Google Docs, Slides

Plusses

• Interest in lab operations and vehicles
• Experience in a similar role
• Jira and confluence experience
• Familiarity with vehicle diagnostic protocols
• Familiarity with IOT products and testing technologies